ServiceNow Create
Now Create
Overview

Overview

Use this ebook to deep dive into Now Create and learn how to achieve exceptional business outcomes. Download ebook


Assets
Assets

An asset is an input to the methodology and can be product specific leading practice detailed instructions related to the Success Pack or other product agnostic project templates and accelerators.

What types of Assets will I find?

Assets can be leading practice guidance, presentations, templates, worked examples and even data packs that can be downloaded for use in your project.

How do I find the Assets?

Assets are displayed in the task 'input' section of the Success Pack that provides contextual guidance on how to use the asset. Seasoned ServiceNow practitioners can access the assets directly via the Asset Search feature.


SuccessPacks
Success Packs

A success pack is a collection of Processes and Assets that, when executed by qualified ServiceNow practitioners, will deliver successful outcomes for your project.

What types of SP are there?

Now Create supports all types of ServiceNow projects, big and small! You'll find success packs for implementation projects, upgrades, landscape optimisation and minor enhancement projects.

Are SP SN product specific?

You bet! Whilst our core methodology is consistent across project types, you'll find we've created success packs that are product specific. This allows us to present product specific assets right where you need them. We're helping make the world of work, work better for people to deliver ServiceNow projects.

Do I have to follow it all?

We appreciate not all projects are the same. Now Create provides guidance on the purpose of each step of our process. This allows you to make sensible choices about which areas of the methodology are relevant for your projects. Be sure to read these sections carefully before omitting any part of the methodology.

Going beyond Now Create?

Success packs can be exported into ServiceNow SPM (and other project execution tools) to accelerate project start-up and provide easy links back to Now Create throughout the project execution.

Spotlight

Don't miss these critical topics for implementation success

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Recommended Implementation Sequences
Product specific guidance outlining which products to implement through the Foundational, Crawl, Walk, Run and Fly phases.
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New "Get Started" Methodology Phase
A new phase within all Success Packs providing guidance to help organizations prepare for an upcoming implementation.
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Large Enterprise Implementations
A collection of assets for large, complex implementations with guidance touching on topics ranging across governance, data management, and architecture strategy

Popular topics

Explore the most popular collections of Now Create content

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Process Workshop Presentation
Provide templates for process workshops to determine configuration requirements.
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Process Guide
Provide ServiceNow's detailed point of view on process formation for specific products.
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Starter Stories
Provide a set of starter stories to assist in story creation for ServiceNow products.