The Solutions That ServiceNow Offers
5 Minutes
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The Solutions That ServiceNow Offers

Learn about the different solutions that ServiceNow training and adoption provides and how to access them

About this Course

In this course, you will learn about the different training and certification offerings available to your organization as you adopt the Now Platform. This course includes details about: 

  • Technical Training: On-demand training, which can be accessed through Now Learning, and instructor-led training options, which are offered both publicly (view the schedules here) and through private events. 
  • Certifications: Industry-recognized mainline certifications, as well as micro-certifications and accreditations. Learn more here
  • Career Journeys: Find the careers and entry points that best fit the roles on your team here
  • Custom solutions: Just-in-time training customized to the workflows and scenarios that your users will face, and delivered through on-demand courses, live training, recorded videos, quick reference cards, and more. 

Who Should Attend

  • Platform owners and others who may be responsible for the ServiceNow talent strategy on their team or at their organization.
  • Project managers or others thinking about change readiness and user adoption.
  • Training Administrators and Learning Credit Administrators who determine training strategies and monitor progress.
  • Customers who have initiated a Training Strategy Assessment as part of their Impact engagement.

Learning Path

What's Next?

  • Consider how these training options can be applied throughout your organization to upskill your teams and increase platform stickiness for users. 
  • Provide technical training options to your teams by encouraging them to create a Now Learning account, and, if appropriate, request access to paid courses. For private training events, contact your account team or reach out to training@servicenow.com. 
  • Explore custom training services for your users on our website

Release Notes

New course