Configuration Management Database (CMDB) Fundamentals On Demand
21 Hours 16 Minutes
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Configuration Management Database (CMDB) Fundamentals On Demand

This Learning Path is comprised of the on demand courses and assessment simulator that will teach you how to implement a successful CMDB, configure rules to prevent duplicates, and populate data from various sources.

About this Path

The ServiceNow Configuration Management Database (CMDB) is a data repository made up of a series of tables that contain all the assets and services managed by a company. This information includes servers, network devices, applications, services and more.

The IT Service Desk can use the CMDB during an incident management process to better understand their network users' equipment and software; network managers can gain visibility into the servers, applications, and network devices on their network including the relationships between them.

The benefits of the ServiceNow CMDB extend throughout the NOW Platform and enhance Configuration Management capabilities including Service Management, Asset Management, Operations Management, Security Management, Cloud Operations, Event Management, and Compliance.

Prerequisites
- Welcome to ServiceNow course
- ServiceNow Administration Fundamentals course
- Certified System Administrator preferred


Alternative Learning Paths
Configuration Management Database Fundamentals is also offered in-person or on demand learning paths.
To enroll in Configuration Management Database Fundamentals instructor-led learning, follow this link: Configuration Management Database Fundamentals.

Need help with on-demand? Enroll in Now Assist for Configuration Management Database Fundamentals by following this link: Now Assist Configuration Management Database Fundamentals.

Show the CMDB and the attributes that provide enterprise-wide visibility

Outline the stages for planning a successful CMDB deployment

Discover best practices for configuring and implementing your CMDB, including the role of HealthScan

Explain how the CI Class Manager provides a centralized place to create and edit CI classes

Make use of the Identification and Reconciliation Framework to identify and reconcile data from different data sources

Utilize ServiceNow Discovery to discover both on-premise and cloud infrastructure, applications, and relationships

Populate the CMDB using manual import and third-party discovery tools

Examine and remediate the health of the CMDB