Accessing Partner Customer Success Center
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KB0012570

Accessing Partner Customer Success Center

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Audience

Partner Users

Overview

The legacy platform Highspot has been retired and the new Partner Success Center has been launched. 



Instructions

Prerequisites:

Users must be registered as Partner to have access.

Reference Requesting access to your partner company account for full instructions.

To access the new Partner Success Center (PSC):

  1. Open a web browser and navigate to the official PSC - https://partnersuccess.servicenow.com
  2. Locate the "Sign In" or "Log In" button on the website's homepage
  3. Provide your Partner account credentials
  4. Select the "Sign In" button
  5. Open Single-Sign-On OKTA
  6. Select the Partner Success Center tile

Alternatively, you can login to the Partner Portal using your partner credentials:  https://partnerportal.service-now.com/partnerhome Enablement>PartnerSuccessCenter