Audience
All Learners
Issue
Unable to re-start lab instance, instance is in Paused state.
Environment
- Now Learning
- On demand lab instance
Cause
Lab instance is in Paused state.
Resolution
Use the catalog item in NowLearning to restart your instance:
IMPORTANT: If your lab instance is not restarting or appears stuck in hibernation after 20 minutes, then you will need to still raise a case.
- Sign In (Log In) to Now Learning.
- Select My Task under your profile icon.
- Select Create Request. List of catalog items displays.
- Select Request Lab Instance catalog item.
- Search the related course.
- Select Submit.