Lab instance restart request
Article
KB0012223

Lab instance restart request

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Audience

All Learners

 

Issue

Unable to re-start lab instance, instance is in Paused state.

 

Environment

  • Now Learning
  • On demand lab instance 

 

Cause

Lab instance is in Paused state.

 

Resolution

Use the catalog item in NowLearning to restart your instance:
IMPORTANT: If your lab instance is not restarting or appears stuck in hibernation after 20 minutes, then you will need to still raise a case.

  1. Sign In (Log In) to Now Learning.
  2. Select My Task under your profile icon.
  3. Select Create Request. List of catalog items displays.
  4. Select Request Lab Instance catalog item.
  5.  Search the related course.
  6. Select Submit.