Rescheduling your instructor led training (class)
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KB0012021

Rescheduling your instructor led training (class)

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Audience

All Learners

 

Overview

Use the instructions below to reschedule your instructor-led training in Now Learning.

  • If you paid by Credit Card, you can select a new class within 90 days from original payment date.
    IMPORTANT:
    Reschedules are only available for enrollments that at 14 or more days before the class start date.
  • If you paid with Learning Credits, select a class that takes place before the Learning Credit expire.
  • If you paid with ETA benefit, select a class that takes place before the ETA expires.

Prior to rescheduling:

Review the Training & Certification Terms & Conditions.   

 

Instructions

  1. You must Sign In (Log In) to Now Learning. The Hi (Username) screen displays. 
  2. Select Profile from the Profile menu in the top right of the screen. The Profile menu has your initials or image. Your content progress page displays.
  3. Select the Not Started button to view future classes.
  4. Select the View Class button for the class you want to reschedule. The overview of the class displays, including Your Upcoming Class information.

    Use the image below to locate the Reschedule Class link.
    image showing location of the Class Reschedule button



  5. Select the Reschedule Class link. The Choose your class list displays.
    Use image below as sample of a class list.

    image showing list of available classes


  6. Select any future class start dates from the Choose your class list.
  7. Select the Continue button. The terms and conditions display.
  8. For each of the links listed under the Terms & Conditions heading on the left side of the screen:
    1. Select the link.
    2. Review the information.
    3. If prompted, select Terms.
  9. Add a checkmark in the I have read and accept all Terms & Conditions (checkbox) after reviewing all of the information. The Enroll button becomes active for selection. Enrollment is complete and a confirmation email is sent. The course page reloads.