Exam Not Associated with Promotion Code Message When Entering the Voucher Code
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KB0011517

Exam Not Associated with Promotion Code Message When Entering the Voucher Code

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Audience

All Learners

 

Issue

An error message displays when trying to enter a voucher code in Webassessor to take an exam.

Full Message: Exam Not Associated with Promotion Code

Environment

Webassessor

Cause

Trying to use a voucher code on an exam it's not intended for will display an error message.

This issue occurs because the voucher code is exam specific. The voucher indicates which course exam it's associated with.

Resolution

In Webassessor, select the exam for the specific course that's associated with the voucher.