Cannot Find Lab Materials for On Demand eBook
Article
KB0011376

Cannot Find Lab Materials for On Demand eBook

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Audience

All Learners

 

Issue

Example Issue:

Cannot find ebook lab material/files for an on-demand course. Not finding anything labeled lab materials or a similar name.

 

Environment

Now Learning (NL)

 

 

Cause

In order to access the resources, which include the lab materials for the On-Demand course, you need to enroll in the course and redeem the eBook.

IMPORTANT: You will not have access to the eBook until after you have enrolled. Please be sure to enroll or purchase the course first in order to access the eBook.

 

Resolution

  1. After enrollment/purchase is complete, select the eBook link on the main course page.
  2. Follow the instructions listed on the eBook tab to redeem the eBook, or refer to Access On Demand eBook 
  3. After you redeem the eBook, the lab materials will be listed in the eBook.
    NOTE: eBook tab will not be visible if you have not enrolled or purchased the course.

Example image of eBook tab

image of course page and where to locate the eBook which contains the lab materials.