Audience
All Learners
Overview
Welcome Emails
Virtual Instructor led class emails are sent 2 business days prior to class start date. They are sent from "Internal@service-now.com" so add this address to your Safe Sender list in your email account to avoid this email being blocked or going to spam.
If you find that you haven't received your welcome email, first check spam. If it's not there, you can find the zoom information and class details in Now Learning.
Find Class Details in Now Learning
- In Now Learning select My Profile from your profile menu. The profile menu is located on the top right with your initials.
- Locate the class, then select View Class on the card (tile) for the class.
- If the class is in progress, it should be located on the In Progress tab.
- If the class has not started (or just barely started), it should be located on the Not Started tab.
Image example for reference.
NOTE: Select the image to expand, select X to reduce/close image.
- In the Your Upcoming Class widget, select the Class Meeting Link in the Location field to join, or copy and paste the link from the Link to join class.
NOTE: If the location is TBD the enrollment isn't closed. The Zoom link will not be available.
IMPORTANT: Your eBook can be retrieved from your instructor in the meeting, as they have copies of all eBook codes.
Image example of class activity and upcoming class.
NOTE: Select the image to expand, select X to reduce/close image.
Enjoy the class!