Content Releases
Article
KB0010279

Content Releases

Article metadata.
This article was updated This article has 52907 views.

Overview 


Here you can find the latest content release information. 


Safe harbor notice for forward-looking statements


This page may contain forward-looking statements that are based on the current beliefs of ServiceNow and are based on information currently available as of the date of this presentation; these forward-looking statements involve various risks and uncertainties that may cause actual results to differ materially and should not be relied upon in making purchasing decisions.

 

Highlights


New Content:

New Generative AI Courses:  

 

Career Journeys:


Release Updates


Courses

Week of October 21, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Adaptive Authentication Overview (Japanese) 

On DemandOctober 22FoundationsUpdated
Welcome to ServiceNow (French) On DemandOctober 22FoundationsUpdated
Welcome to ServiceNow (Korean) On DemandOctober 22FoundationsUpdated
Welcome to ServiceNow (German) On DemandOctober 22FoundationsUpdated
GRC: Integrated Risk Management (IRM) Simulator (Xanadu)On DemandOctober 22FoundationsUpdated

Key Management Framework (KMF): Introduction (Japanese) 

On DemandOctober 22FoundationsUpdated
Secrets Management: Introduction (Japanese) On DemandOctober 22FoundationsUpdated
ServiceNow Security Center (Japanese) On DemandOctober 22FoundationsUpdated
Universal Request (UR) Essentials On DemandOctober 22FoundationsUpdated

Week of October 14, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Legal Service Delivery (LSD) Essentials (Japanese) 

On DemandOctober 15FoundationsUpdated
Subscription Management Overview (Japanese) On DemandOctober 15FoundationsUpdated
Virtual Agent Implementation (Japanese) On DemandOctober 15FoundationsUpdated

Week of October 7, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Application Vulnerability Response: Veracode Integration (On Demand) (Japanese) 

On DemandOctober 8FoundationsNew
Cloud Cost Management (Japanese) On DemandOctober 8FoundationsUpdated
Cloud Observability Implementation Bootcamp On Demand (Japanese) On DemandOctober 8FoundationsNew
Digital Product Release (DPR) Management Bootcamp On Demand (Japanese) On DemandOctober 8FoundationsNew
GRC: Audit Management Essentials (JapaneseOn DemandOctober 8FoundationsUpdated

Integrate Service Graph Connector for Microsoft Azure

On DemandOctober 8FoundationsNew
Public Sector Digital Services (PSDS) Social Benefits Playbook Implementation Bootcamp On DemandOctober 8FoundationsUpdated
Vulnerability Response: Rapid7 Insight VM Integration (Japanese) On DemandOctober 8FoundationsNew
Vulnerability Response: Shodan Exploit Integration (On Demand) (Japanese) On DemandOctober 8FoundationsUpdated

Week of September 30, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Get Started with Data Visualizations in Next Experience Dashboards (Japanese) On DemandOctober 1FoundationsNew
Get Started with Late Time Sheet Reporting On DemandOctober 1FoundationsUpdated
Get Started with Platform Analytics Workspace (Japanese) On DemandOctober 1FoundationsUpdated
Introduction to CMDB Workspace (Japanese) On DemandOctober 1FoundationsUpdated
Investment Funding Fundamentals On DemandOctober 1FoundationsUpdated

IT Service Management (ITSM) Simulator 

On DemandOctober 1FoundationsNew
Operational Technology (OT) Change Management Essentials (Japanese) On DemandOctober 1FoundationsUpdated
Operational Technology (OT) Essentials (Japanese) On DemandOctober 1FoundationsUpdated
Operational Technology (OT) Incident Management (Japanese) On DemandOctober 1FoundationsNew
Operational Technology (OT) Vulnerability Response Essentials (Japanese) On DemandOctober 1FoundationsNew
Software Asset Management (SAM) Simulator (Japanese) On DemandOctober 1FoundationsUpdated
Test Management 2.0 Implementation On DemandOctober 1FoundationsUpdated
Update Visual Task Board CardsOn DemandOctober 1FoundationsUpdated

Week of September 23, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Service Model Foundation (SMF) Essentials

On DemandSeptember 24FoundationsNew
GRC: Integrated Risk Management (IRM) Fundamentals On Demand (Japanese) On DemandSeptember 24FundamentalsUpdated
Introduction to Entity View Action Mapper (EVAM) (Japanese) On DemandSeptember 24FoundationsUpdated
Learning JavaScript on the Now Platform (Japanese) On DemandSeptember 24FoundationsUpdated
Now Assist Essentials (May 2024 Store Release) (Japanese) On DemandSeptember 24FoundationsUpdated

Now Assist for Customer Service Management (CSM) Essentials  - Q2 Store Release (Japanese)

On DemandSeptember 24FoundationsUpdated
Strategic Portfolio Management (SPM) Implementation On Demand (Japanese) On DemandSeptember 24AdvancedUpdated
Strategic Portfolio Management (SPM) Implementation Simulator (Japanese) On DemandSeptember 24FoundationsUpdated

Week of September 16, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Introduction to GRC: Continuous Authorization and Monitoring (CAM) On DemandSeptember 17FoundationsNew

Configuration Compliance Essentials (Japanese)

On DemandSeptember 17FoundationsUpdated

Employee Center Essentials (Japanese)

On DemandSeptember 17FoundationsUpdated
Employee Growth and Development Essentials (Japanese) On DemandSeptember 17FoundationsUpdated
Introduction to Employee Center (Japanese) On DemandSeptember 17FoundationsUpdated
Introduction to Retail Operations (Japanese) On DemandSeptember 17FoundationsUpdated

Week of September 9, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Customer Service Management (CSM) Essentials On Demand

On DemandSeptember 10FundamentalsNew
Security Incident Response: Splunk Enterprise Security Event Ingestion IntegrationOn DemandSeptember 10FoundationsNew
CMDB Health Deep Dive (Japanese) On DemandSeptember 10FoundationsNew
Flow Designer: Create a Flow (Japanese) On DemandSeptember 10FoundationsNew
Flow Designer: Create Subflows and Actions (Japanese) On DemandSeptember 10FoundationsNew
Flow Designer: Introduction (Japanese) On DemandSeptember 10FoundationsNew
Now Assist in Search Implementation (Feb 2024 Store Release) (Japanese) On DemandSeptember 10FoundationsUpdated
Telecommunications Network Inventory (TNI) Essentials (Japanese) On DemandSeptember 10FoundationsNew
Application Portfolio Management (APM) Fundamentals (Japanese) On DemandSeptember 10FundamentalsUpdated
Clinical Device Management (CDM) Essentials (Japanese) On DemandSeptember 10FoundationsNew
Introduction to ServiceNow HealthScan and Instance Scan (Japanese) On DemandSeptember 10FoundationsNew

Week of August 26, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Now Assist in Virtual Agent Implementation (Feb 2024 Store Release)

On DemandAugust 27FoundationsUpdated
Healthcare and Life Sciences Service Management Essentials (Japanese) On DemandAugust 27FoundationsUpdated

Week of August 19, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Application Portfolio Management (APM) Implementation (Japanese) On DemandAugust 20AdvancedNew

REST Integration: Create Inbound REST Requests (Japanese)

On DemandAugust 20FoundationsNew

Service Operations Workspace (SOW) Bootcamp On Demand 

On DemandAugust 20FoundationsNew
Strategic Portfolio Management (SPM) Fundamentals On Demand On DemandAugust 20FundamentalsUpdated
Table Administration and Security Overview (Japanese) On DemandAugust 20FoundationsNew

Week of August 12, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Security Posture Control Implementation Bootcamp On Demand (Japanese) On DemandAugust 13AdvancedNew

UI Builder Fundamentals (Japanese)

On DemandAugust 13FoundationsUpdated
Virtual Agent Fundamentals (Japanese) On DemandAugust 13FoundationsUpdated

Week of August 5, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Application Portfolio Management (APM) Implementation Simulator (Japanese) On DemandAugust 6AdvancedNew

Introduction to App Engine Studio for Developers (Japanese)

On DemandAugust 6FoundationsUpdated
Introduction to Playbooks and Process Automation Designer (Japanese) On DemandAugust 6FoundationsUpdated
Playbooks and Process Automation Designer Fundamentals (Japanese) On DemandAugust 6FoundationsNew

Vulnerability Response: Tenable Integration

On DemandAugust 6FoundationsUpdated

Week of July 29, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Manufacturing Commercial Operations (MCO) Overview On DemandJuly 30FoundationsNew
Container Vulnerability Response: Prisma Cloud Compute Integration On DemandJuly 30FoundationsNew
Agile Development 2.0 Implementation (Japanese) On DemandJuly 30FoundationsNew
Service Portfolio Management for Telecom Overview (Japanese) On DemandJuly 30FoundationsNew

Week of July 22, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Now Assist for Customer Service Management (CSM) Essentials On DemandJuly 23FoundationsNew
Now Assist Essentials (May 2024 Store Release) On DemandJuly 23FoundationsUpdated
Now Assist for Search Implementation (Feb 2024 Store Release) On DemandJuly 23FoundationsUpdated
Digital End-User Experience (DEX) Bootcamp On Demand On DemandJuly 23FoundationsUpdated
Health and Safety Implementation Bootcamp On Demand On DemandJuly 23FoundationsUpdated
Legal Service Delivery (LSD) Essentials On DemandJuly 23FoundationsUpdated
Software Asset Management (SAM) Simulator On DemandJuly 23FoundationsUpdated 
Service Portal Advanced On Demand (Japanese) On DemandJuly 23AdvancedNew
Discovery Basics for Software Asset Management (SAM) (Japanese) On DemandJuly 23FoundationsNew

Week of July 15, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Resource Management Migration to the Next Experience On DemandJuly 16FoundationsNew
GRC: Audit Management Essentials On DemandJuly 16FoundationsUpdated

Week of June 24, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Introduction to Retail Operations

On DemandJune 25FoundationsNew
Sales and Order Management (SOM) Implementation Essentials On Demand On DemandJune 25FoundationsNew
Service Portal Advanced On DemandOn DemandJune 25AdvancedUpdated
GRC: Integrated Risk Management (IRM) Fundamentals On Demand On DemandJune 25FundamentalsUpdated
Event Management FundamentalsOn DemandJune 25FundamentalsUpdated
Field Service Management (FSM) Fundamentals On Demand (Japanese) On DemandJune 25FundamentalsNew
Field Service Management (FSM) Fundamentals Simulator (Japanese) On DemandJune 25FundamentalsNew 
Field Service Management (FSM) Implementation On Demand (Japanese) On DemandJune 25AdvancedNew
Field Service Management (FSM) Implementation Simulator (Japanese) On DemandJune 25AdvancedNew

Week of June 10, 2024

Content NameGo Live DateContent typeNow Learning Link
Application Development Fundamentals2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=8c27ba4cdb5eff40de3cdb85ca961916
Application Portfolio Management (APM) Implementation2024-06-10On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f8a89c8e875a0e1852417445dabb3549
Configuration Management Database (CMDB) Fundamentals 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e79cd6971bc01410ce5420622a4bcb6f
Discovery Fundamentals 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=cf577e84db1a7340760a7104399619bc
Discovery Fundamentals On Demand2024-06-10On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3aa1a35e87d20658cc49bbb5cebb35fa
Field Service Management (FSM) Implementation 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=6d67be84db1a7340760a7104399619c1
GRC: Integrated Risk Management (IRM) Implementation 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=670ecb591bd705d0000d6adb234bcb42
GRC: Third-party Risk Management (TPRM) Implementation2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=1c687208db1a7340760a7104399619ab
Hardware Asset Management (HAM) Fundamentals 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=308772c4db1a7340760a71043996196b
Human Resources (HR) Fundamentals 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2d97b2c4db1a7340760a7104399619e3
Human Resources (HR) Implementation 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f197b2c4db1a7340760a7104399619e5
IT Service Management (ITSM) Fundamentals 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=95b7728cdb5eff40de3cdb85ca9619ab
IT Service Management (ITSM) Implementation 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=11b7728cdb5eff40de3cdb85ca9619ad
Performance Analytics (PA) Advanced 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=87f7fac4db1a7340760a710439961908
Performance Analytics (PA) Fundamentals 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=cbf7fac4db1a7340760a71043996194c
Security Incident Response (SIR) Implementation 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=7b28f68cdb5eff40de3cdb85ca96199c
Security Operations (SecOps) Fundamentals 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=4038f68cdb5eff40de3cdb85ca9619a3
ServiceNow Administration Advanced 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2c5884804739dd505cbdaf44846d437a
ServiceNow Administration Fundamentals 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=fbb6cc4847f5dd505cbdaf44846d436a
ServiceNow Platform Implementation 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f4383a8cdb5eff40de3cdb85ca961920
Strategic Portfolio Management (SPM) Fundamentals 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=54187ec4db1a7340760a710439961930
Vulnerability Response Implementation 2024-06-10Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=6c687208db1a7340760a7104399619ba
Scripting in ServiceNow Fundamentals 2024-06-11Live classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e728f68cdb5eff40de3cdb85ca961950
Scripting in ServiceNow Fundamentals On Demand 2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=ef7a292e97a24a5c7f7070871153af35
Adaptive Authentication Overview2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=cd94a2c1c3c546d41ac0f60f0501317a
Application Portfolio Management (APM) Fundamentals 2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e6bdb44c471c86d42a090dcbd36d43f7
Application Portfolio Management (APM) Implementation Simulator2024-06-11Simulatorhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=011c26fcc3ad0ad05c1b9ab4e4013176
CMDB Health Deep Dive2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5c01c5fd93f90690fb94b4886cba109d
Code Signing and Circle of Trust (CoT): Introduction2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=7451423f9330c6102fac74096cba103e
Edge Encryption: Administration2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f95868f4c379ce10cfdf34ee05013150
Edge Encryption: Initial Setup2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=1069d40647518290fd498a75d36d4326
Edge Encryption: Limitations2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=b5a820b8c379ce10cfdf34ee05013170
Encryption and Keys: Introduction2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2b9b6a1647128e185cbdaf44846d43f4
Field Service Management (FSM) Fundamentals On Demand2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=fd03106f4737f910123f3975d36d4307
Get Started with Data Visualizations in Next Experience Dashboards2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5021ac69937ab9945402393d6cba105c
Get Started with Platform Analytics Workspace2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=a5520a899336b19456aeb94c5cba1085
Get Started with Reports2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=8f92fd1d93763994fb94b4886cba10d9
Hardware Asset Management (HAM) Fundamentals On Demand2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=944ea00847908654db63fb25126d4320
Introduction to Access Analyzer2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f20cef1347c10e582a090dcbd36d43fd
Introduction to Playbooks and Process Automation Designer 2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=458400fe4748c214db63fb25126d43d4
Key Management Framework (KMF): Introduction2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=33fc26de87de861424e0bb39dabb359e
Log Export Service: Introduction2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=c207ae76937442543cc0322d6cba1016
Operational Technology (OT) Incident Management Essentials2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=a6d87d0587ee061ccc49bbb5cebb353a
Operational Technology (OT) Vulnerability Response Essentials2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=7ee2ab9497624ad88934b67e6253af8f
Performance Analytics (PA) Advanced On Demand2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f7f2d54847f2b55490542034846d4394
Performance Analytics (PA) Fundamentals On Demand2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=63c697d9933639942fac74096cba1003
Playbooks and Process Automation Designer Fundamentals2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=a1f50476c3c402945c1b9ab4e4013113
Secrets Management: Introduction2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=0884875293a48a103cc0322d6cba102a
Service Mapping Advanced On Demand2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=72774609c3b77d905922751ce00131d2
Service Mapping Fundamentals On Demand2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=8a3364af87bf71505aa9ca2d0ebb35a5
ServiceNow Platform Implementation On Demand2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=ea888ae787088e145aa9ca2d0ebb3564
ServiceNow Security Center2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3d3846a787088e145aa9ca2d0ebb3543
Software Asset Management Fundamentals On Demand2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=226decf5475a8618ca332a81736d43fb
Strategic Planning Essentials2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5215ec1e47d08ed4c00af235126d4367
Strategic Portfolio Management (SPM) Financial Planning: Baseline Migration to Next Experience2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=507f66ba472e8e5c5cbdaf44846d4388
Strategic Portfolio Management (SPM) Implementation On Demand2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=9b32b15493548e945402393d6cba10c1
Strategic Portfolio Management (SPM) Implementation Simulator2024-06-11Simulatorhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=d22f0e6093ed4a14fb94b4886cba1094
Subscription Management Overview2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=accacc264746f9d050593369126d43b6
Zero Trust Access: Introduction2024-06-11On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3029b23393c4ce5456aeb94c5cba101e

Back to Top

Week of June 3, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Clinical Device Management (CDM) Essentials On DemandJune 4FoundationsNew
Order Management Fundamentals On DemandJune 4FundamentalsUpdated
Strategic Portfolio Management for Telecom Overview On DemandJune 4FoundationsNew
Sales and Order Management (SOM) Implementation Essentials On Demand On DemandJune 4FoundationsNew
Knowledge Management (KM) Fundamentals (Japanese) On DemandJune 4FoundationsNew
Major Incident Management Implementation (Japanese) On DemandJune 4FundamentalsNew
Now Assist for IT Operations Management (ITOM) Implementation (Japanese) On DemandJune 4FoundationsNew 

Week of May 20, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Account Lifecycle Events (ALE) Fundamentals (Japanese) On DemandMay 21FoundationsNew
Employee Center Essentials (Japanese) On DemandMay 21FoundationsNew
Now Assist for Virtual Agent Implementation (Japanese) On DemandMay 21FoundationsNew
Strategic Portfolio Management (SPM) Fundamentals On Demand (Japanese) On DemandMay 21FundamentalsNew

Week of May 13, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
UI Builder Fundamentals On DemandMay 14FundamentalsUpdated
ServiceNow Disputes Management, Built with Visa Implementation Bootcamp OnDemand On DemandMay 14FoundationsNew
Get Started With Artificial Intelligence (Japanese) On DemandMay 14FoundationsNew
Integration Hub: Create Data Stream Actions (Japanese) On DemandMay 14FoundationsNew
Integration Hub: Create New Spokes (Japanese) On DemandMay 14FoundationsNew
Integration Hub: Introduction (Japanese) On DemandMay 14FoundationsNew
Integration Hub: Use Store Spokes (Japanese) On DemandMay 14FoundationsNew 
Major Incident Management Fundamentals (Japanese) On DemandMay 14FoundationsNew

Week of May 6, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
From the Experts: The Value of User Experience (UX) (Japanese) On DemandMay 7FoundationsNew
From the Experts: User Experience (UX) Leading Practices (Japanese) On DemandMay 7FoundationsNew
DevOps Change Velocity Fundamentals (Japanese) On DemandMay 7FoundationsNew
DevOps Change Velocity Implementation (Japanese) On DemandMay 7FoundationsNew
Scripting in ServiceNow Fundamentals On Demand (Japanese) On DemandMay 7FoundationsNew
Human Resources Service Delivery (HRSD) Fundamentals On Demand (Japanese) On DemandMay 7FoundationsNew

Week of April 29, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Cloud Observability Implementation Bootcamp On Demand On DemandApril 30FoundationsNew
Digital Product Release (DPR) Management Bootcamp On Demand On DemandApril 30FoundationsNew
Employee Growth and Development Essentials On DemandApril 30FoundationsUpdated
Now Assist for IT Operations Management (ITOM) Implementation On DemandApril 30FoundationsNew
Sourcing and Procurement Operations (SPO) Implementation Essentials On DemandApril 30FoundationsNew
Welcome to ServiceNow (Japanese) On DemandApril 30FoundationsNew
Natural Language Understanding Fundamentals (Japanese) On DemandApril 30FundamentalsNew
Predictive Intelligence Implementation (Japanese) On DemandApril 30FoundationsNew

Week of April 22, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Security Posture Control Implementation Bootcamp On Demand On DemandApril 23FoundationsNew
Continual Improvement Management Essentials (Japanese) On DemandApril 23FoundationsNew
Introduction to Scripting in ServiceNow (Japanese) On DemandApril 23FoundationsNew
Performance Analytics (PA) Essentials (Japanese) On DemandApril 23FoundationsNew
ServiceNow User Interface Overview (Japanese) On DemandApril 23FoundationsNew

Week of April 15, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
GRC: Third-party Risk Management (TPRM) Extras (Japanese) On DemandApril 16FundamentalsNew
Human Resources Service Delivery (HRSD) Implementation On Demand (Japanese) On DemandApril 16AdvancedNew
Kickstart Your RiseUp with ServiceNow Journey (Japanese) On DemandApril 16FundamentalsNew

Week of April 8, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Application Development Fundamentals On Demand (Japanese) On DemandApril 9FundamentalsNew
Get Started with Now Create (Japanese) On DemandApril 9FoundationsNew
IT Operations Management (ITOM) Overview (Japanese) On DemandApril 9FundamentalsNew
Now Assist for Creator Implementation Bootcamp (Japanese) On DemandApril 9FoundationsNew
Now Assist for Field Service Management (FSM) Implementation (Japanese) On DemandApril 9FoundationsNew

Week of April 1, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
GRC: Integrated Risk Management (IRM) Implementation On Demand (Japanese) On DemandApril 2AdvancedNew
Service Mapping Advanced On Demand (Japanese) On DemandApril 2AdvancedNew
GRC: Integrated Risk Management (IRM) Simulator (Japanese) On DemandApril 2FundamentalsNew

Week of March 25, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Employee Center Essentials On DemandMarch 26FoundationsUpdated
Introduction to Employee Center On DemandMarch 26FoundationsUpdated
Now Assist for HRSD Implementation Bootcamp (Japanese) On DemandMarch 26FoundationsNew
Now Assist for Search Implementation (Japanese) On DemandMarch 26FoundationsNew
Discovery Fundamentals On Demand (Japanese) On DemandMarch 26FundamentalsNew

Week of March 4, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Introduction to Data Policies

On DemandMarch 5FoundationsNew

Secrets Management: Introduction

On DemandMarch 5FoundationsNew

Strategic Portfolio Management (SPM) Implementation On Demand (Japanese)

On DemandMarch 5AdvancedNew

Introduction to App Engine Studio for Developers (Japanese)

On DemandMarch 5FoundationsNew

Vulnerability Response (VR) Implementation On Demand (Japanese)  

On DemandMarch 6AdvancedNew

Service Mapping Fundamentals On Demand (Japanese)

On DemandMarch 6FundamentalsNew

Event Management Fundamentals On Demand (Japanese)

On DemandMarch 6FundamentalsNew

Predictive Intelligence Fundamentals (Japanese)

On DemandMarch 6FoundationsNew

Week of February 26, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Now Assist for Virtual Agent ImplementationOn DemandFebruary 28FoundationsNew
Introduction to CMDB WorkspaceOn DemandFebruary 27FoundationsNew

Application Vulnerability Response: Veracode Integration

On DemandFebruary 27FoundationsNew

GRC: Third-party Risk Management (TPRM) Implementation On Demand

On DemandFebruary 27AdvancedNew

Table Administration and Security Overview

On DemandFebruary 27FoundationsNew

ServiceNow Administration Advanced On Demand (Japanese)

On DemandFebruary 27AdvancedNew

Week of February 19, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Now Assist for Search ImplementationOn DemandFebruary 20FoundationsNew

Week of February 12, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Service Bridge for Consumers EssentialsOn DemandFebruary 14FoundationsNew
Service Bridge for Providers EssentialsOn DemandFebruary 14FoundationsNew
Service Bridge OverviewOn DemandFebruary 14FoundationsNew

Week of February 5, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

GRC: Third-party Risk Management Implementation (TPRMI) Simulator

SimulatorFebruary 6FoundationsNew

Week of January 29, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Now Assist for Field Service Management (FSM) Implementation On Demand

On DemandJanuary 30AdvancedNew

Application Development Fundamentals On Demand

On DemandJanuary 30FundamentalsUpdated

Field Service Management (FSM) Implementation On Demand

On DemandJanuary 30AdvancedUpdated

Strategic Portfolio Management (SPM) Fundamentals On Demand

On DemandJanuary 30FundamentalsUpdated

GRC: Integrated Risk Management (IRM) Implementation On Demand

On DemandJanuary 30AdvancedUpdated

Get Started with Encryption in ServiceNow

On DemandJanuary 30FoundationsUpdated

Week of January 22, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Introduction to Access Controls

On DemandJanuary 23FoundationsUpdated

Get Started with ServiceNow Training and Adoption

On DemandJanuary 23FoundationsNew

Create a Custom Localization Framework Artifact

On DemandJanuary 23FoundationsNew

Week of January 8, 2024

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Edge Encryption: Administration

On DemandJanuary 9FoundationsUpdated

Edge Encryption: Initial Setup

On DemandJanuary 9FoundationsUpdated

Edge Encryption: Limitations

On DemandJanuary 9FoundationsUpdated

Human Resources Service Delivery (HRSD) Implementation On Demand 

On DemandJanuary 9AdvancedUpdated

Security Incident Response (SIR) Implementation On Demand

On DemandJanuary 9AdvancedUpdated

Security Operations (SecOps) Fundamentals On Demand

On DemandJanuary 9FundamentalsUpdated

Service Portal Fundamentals On Demand

On DemandJanuary 9FundamentalsUpdated

ServiceNow Localization Fundamentals

On DemandJanuary 9FoundationsUpdated

Vulnerability Response (VR) Implementation On Demand

On DemandJanuary 9AdvancedUpdated

Week of December 18, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Adaptive Authentication Overview

On DemandDecember 19FoundationsUpdated

Security Incident Response Simulator

On DemandDecember 19FoundationsNew

Human Resources Service Delivery (HRSD) Fundamentals On Demand

On DemandDecember 19FoundationsUpdated

 

Week of December 11, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Active Learning: Are you ready for FUNdamentals?

On DemandDecember 12FoundationsNew

Digital End-User Experience (DEX) Bootcamp On-Demand

On DemandDecember 12FoundationsNew

 

Week of December 4, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Field Service Management (FSM) Fundamentals Simulator

On DemandDecember 5FoundationsUpdated

Troubleshoot the Now Platform

On DemandDecember 5FoundationsNew

Domain Separation Basics

On DemandDecember 5FoundationsUpdated

Service Provider Architecture

On DemandDecember 5FoundationsUpdated

 

Week of November 27, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

GRC: Third-party Risk Management (TPRM) Fundamentals

On DemandNovember 28FoundationsUpdated

 

Week of November 20, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Cloud Cost Management

On DemandNovember 21FoundationsNew

Business Continuity Management (BCM) Assessment Simulator

On DemandNovember 21FoundationsNew

 

GRC: Third-party Risk Management (TPRM) Implementation (ILT)

 

Instructor-led trainingNovember 21AdvancedUpdated

 

ServiceNow Administration Fundamentals On Demand

 

On DemandNovember 21FundamentalsUpdated 

 

Scripting in ServiceNow Fundamentals On Demand

 

On DemandNovember 21FundamentalsUpdated

 

ServiceNow Administration Advanced On Demand

 

On DemandNovember 21AdvancedUpdated

Robotic Process Automation (RPA): Introduction

 

On DemandNovember 21FoundationsUpdated

Robotic Process Automation (RPA): Build a Robot using Design Studio

 

On DemandNovember 21FoundationsUpdated

Robotic Process Automation (RPA): Initial Setup

On DemandNovember 21FoundationsUpdated

Robotic Process Automation (RPA): Record a Robot Using the Universal UI Recorder

On DemandNovember 21FoundationsUpdated

 

Week of November 13, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

ServiceNow Administration Fundamentals On Demand

On DemandNovember 14FundamentalsUpdated

Scripting in ServiceNow Fundamentals On Demand

On DemandNovember 14FundamentalsUpdated

 

ServiceNow Administration Advanced On Demand

 

On DemandNovember 14FundamentalsUpdated

 

Week of November 6, 2023

NameGo Live DateContent typeNow Learning Link
Application Development FundamentalsApplication Development Fundamentals2023-11-06Live Class

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=8c27ba4cdb5eff40de3cdb85ca961916

Configuration Management Database (CMDB) Fundamentals 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e79cd6971bc01410ce5420622a4bcb6f
Discovery Fundamentals2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=cf577e84db1a7340760a7104399619bc
Field Service Management (FSM) Implementation 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=6d67be84db1a7340760a7104399619c1
GRC: Integrated Risk Management (IRM) Implementation2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=670ecb591bd705d0000d6adb234bcb42
Hardware Asset Management (HAM) Fundamentals2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=308772c4db1a7340760a71043996196b
Human Resources (HR) Fundamentals2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2d97b2c4db1a7340760a7104399619e3
Human Resources (HR) Implementation 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f197b2c4db1a7340760a7104399619e5
IT Service Management (ITSM) Fundamentals 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=95b7728cdb5eff40de3cdb85ca9619ab
IT Service Management (ITSM) Implementation 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=11b7728cdb5eff40de3cdb85ca9619ad
Performance Analytics (PA) Advanced 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=87f7fac4db1a7340760a710439961908
Performance Analytics (PA) Fundamentals 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e728f68cdb5eff40de3cdb85ca961950
Scripting in ServiceNow Fundamentals 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e728f68cdb5eff40de3cdb85ca961950
Security Incident Response (SIR) Implementation 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=7b28f68cdb5eff40de3cdb85ca96199c
Security Operations (SecOps) Fundamentals 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=ae383a8cdb5eff40de3cdb85ca9619bd
Service Portal Fundamentals 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=ae383a8cdb5eff40de3cdb85ca9619bd
ServiceNow Administration Advanced 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2c5884804739dd505cbdaf44846d437a
ServiceNow Platform Implementation2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f4383a8cdb5eff40de3cdb85ca961920
Software Asset Management (SAM) Professional Fundamentals 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=8f387a8cdb5eff40de3cdb85ca961917
Strategic Portfolio Management (SPM) 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=54187ec4db1a7340760a710439961930
Vulnerability Response Implementation 2023-11-06Live Classhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=6c687208db1a7340760a7104399619ba
ServiceNow Platform Implementation On Demand2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3457547493fbe1942fac74096cba109a
Application Portfolio Management (APM) Fundamentals2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=28b2b294873d7918f40fc95d0ebb351d
Application Portfolio Management (APM) Implementation2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=72d2fa5c47f939542a090dcbd36d43f0
Configuration Compliance Essentials2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=d4b1580f93ddfd58f2d9bc686cba1046
Customer Service Management (CSM) and IT Service Management (ITSM) - Position Paper2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=42ee22bd93bfed9456aeb94c5cba1058
DevOps Change Velocity Fundamentals2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=4749310f47c9fd94123f3975d36d4383
DevOps Change Velocity Implementation2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=93a931039745b9d46eedb30e6253af0e
DevOps Change Velocity Implementation Exam2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e9e9390f93c13d54fb94b4886cba100f
Domain Separation Implementation2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e863884e9374f1505402393d6cba1078
 Download Applications from the ServiceNow Store2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=863cf0a79325711456aeb94c5cba10f7
Employee Growth and Development Essentials2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=21ebb423872d75d45aa9ca2d0ebb3500
ERP Clean Core with App Engine Overview2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=ee84d77293bc35903cc0322d6cba10eb
Event Management Fundamentals2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=6e43bb6a9384f5982fac74096cba10b8
Field Service Management (FSM) Dynamic Scheduling Essentials2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=853fa0d247232114c00af235126d43b8
Field Service Management (FSM) Fundamentals On Demand2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=87dbb912474c3d5490542034846d43e0
Financial Services Operations (FSO) Essentials2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=02625c7f93d761505402393d6cba105f
Financial Services Operations: Banking & Wealth Essentials2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=568ea723475bad50db63fb25126d4359
Formula Indicators Overview2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=11419783871cb1105aa9ca2d0ebb35b3
Hardware Asset Management (HAM) Fundamentals On Demand2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=87dbb912474c3d5490542034846d43e0
Introduction to App Engine Studio for Developers2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=a17083cf475cf95cc00af235126d4378
Introduction to Playbooks and Process Automation Designer2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2fefcf47471cf95890542034846d4360
Operational Technology (OT) Incident Management Essentials2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=289c063393afa5145402393d6cba108c
Operational Technology (OT) Vulnerability Response Essentials2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=63465e4c933fa95456aeb94c5cba1075
Performance Analytics (PA) Advanced On Demand2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=fadc3c0187487d98f40fc95d0ebb350f
Performance Analytics (PA) Fundamentals On Demand2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=0ef8b603c31c719443395230a00131eb
Performance Analytics (PA) Widgets2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=8222d7834710b9d82a090dcbd36d43cf
Planned Maintenance for Field Service2023-11-07On-Demand https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=bdd595d2936365d03cc0322d6cba10b8
Playbooks and Process Automation Designer Fundamentals2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=632197cbc35c31945c1b9ab4e40131fa
Responsive Dashboards Overview2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=a1d193c34790719c123f3975d36d4391
Retail Operations Introduction2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=c53ef231c33cf5905922751ce0013157
Service Mapping Fundamentals On Demand2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=6408e23f873039d45aa9ca2d0ebb35db
ServiceNow Studio Overview2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=b941820547d6b954123f3975d36d43df
Strategic Portfolio Management (SPM) Implementation2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=75ff62edc3f0f1905922751ce0013113
Telecommunications Network Inventory (TNI) Essentials 2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=be99ade8c337255ccfdf34ee05013125
Telecommunications, Media, and Technology Essentials2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=6b934ef0877fe9d45aa9ca2d0ebb3531
Welcome to ServiceNow2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2f61d383475cf95890542034846d4307
IT Service Management (ITSM) Fundamentals On Demand 2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2aff285b471b6550c00af235126d4309
IT Service Management (ITSM) Implementation On Demand2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=d4ad6a6993a729d02fac74096cba10f8
Service Mapping Advanced2023-11-07On-Demandhttps://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=fb0c474bc3d875d41ac0f60f050131b3

Week of October 16, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

CSM Vancouver Features and Enhancements

On DemandOctober 17FoundationsNew

Scripting in ServiceNow Fundamentals On Demand - Japanese

On DemandOctober 17FoundationsNew

Week of October 9, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Continual Improvement Management Essentials

On DemandOctober 10FoundationsUpdated

From the Experts: ServiceNow Scripted REST APIs

On DemandOctober 10FoundationsNew

Week of September 25, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Now Assist Essentials

On DemandSeptember 29FoundationsNew

Week of September 18, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Introduction to ServiceNow: Portfolios and Processes

On DemandSeptember 19FoundationsNew

Employee Center Essentials

On DemandSeptember 19FoundationsUpdated

GRC: Integrated Risk Management (IRM) Simulator

SimulatorSeptember 19FoundationsUpdated

Week of August 28, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Introduction to Generative AI

On DemandAugust 31FoundationsNew

Week of August 14, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Integrate Service Graph Connector for OpenTelemetry

On DemandAugust 15FoundationsNew

Introduction to App Engine Studio for Citizen Developers

On DemandAugust 15FoundationsUpdated

Vulnerability Response: Shodan Exploit Integration

On DemandAugust 15FoundationsNew

IT Service Management (ITSM) Implementation On Demand (Japanese)

On DemandAugust 15AdvancedNew

Week of August 7, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Account Lifecycle Events (ALE) Fundamentals

On DemandAugust 8FoundationsNew

Vulnerability Response: Rapid7 InsightVM Integration (on Demand)

On DemandAugust 8 FoundationsNew

Week of July 24, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

AI Search: Explore AI Search with a Hands-on Lab

On DemandJuly 25FoundationsNew

AI Search: Indexing

On DemandJuly 25FoundationsNew

Week of July 17, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Hardware Asset Workspace Overview

On DemandJuly 18FoundationsNew

Legal Service Delivery (LSD) Essentials (Utah)

On DemandJuly 18FoundationsUpdated

Week of June 19, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Accounts Payable Operations (APO) Essentials

On DemandJune 20FoundationsNew

Source-to-Pay Operations (Accounts Payable Operations) Implementation Bootcamp

On DemandJune 20FoundationsNew

Week of June 5, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

ERP Customization Mining (ECM)​ Overview

On DemandJune 6FoundationsNew

K23 Lab: Efficiently Manage Customer Service Management Processes with Case Types

On DemandJune 6FoundationsNew

Transforming Digital Transformation into Business Outcomes

On DemandJune 6FoundationsNew

UI Builder Fundamentals

On DemandJune 6FoundationsUpdated

Week of May 29, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Event Management Fundamentals On Demand

On DemandMay 30FundamentalsUpdated

Stream Connect for Apache Kafka Overview

On DemandMay 30FoundationsNew

Week of May 22, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

GRC: Introduction to Privacy Management

On DemandMay 23FoundationsNew

Project Portfolio Management (PPM) Implementation

On DemandMay 23FoundationsUpdated

Week of May 15, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Scripting in ServiceNow Fundamentals On Demand

On DemandMay 16FundamentalsUpdated

Week of May 8, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Alignment Planner Workspace (APW) Implementation

On DemandMay 9FoundationsNew

GRC: Regulatory Change Management (RCM) Essentials

On DemandMay 9FoundationsNew

Human Resources Service Delivery (HRSD) Implementation On Demand

On DemandMay 9AdvancedUpdated

IT Service Management (ITSM) Implementation Simulator

On DemandMay 9FoundationsUpdated

Knowledge Management (KM) Fundamentals

On DemandMay 9FoundationsUpdated

From the Experts: User Experience (UX) for ServiceNow

Learning PathMay 9FoundationsNew

Week of May 1, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

GRC: Integrated Risk Management (IRM) Implementation

Live ClassMay 1AdvancedUpdated

Week of April 24, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

GRC: Audit Management Essentials 

On DemandApril 25FoundationsNew

Week of April 17, 2023

Course TitleContent typeGo-Live DateNow Learning Link
Security Operations (SecOps) FundamentalsLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=overview&sys_id=4038f68cdb5eff40de3cdb85ca9619a3&type=course

Performance Analytics (PA) FundamentalsLive Class2023-04-17

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=cbf7fac4db1a7340760a71043996194c

Project Portfolio Management (PPM) FundamentalsLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=overview&sys_id=54187ec4db1a7340760a710439961930&type=course

Vulnerability Response ImplementationLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=6c687208db1a7340760a7104399619ba

Discovery FundamentalsLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=overview&sys_id=cf577e84db1a7340760a7104399619bc&type=course

Application Development FundamentalsLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=overview&sys_id=8c27ba4cdb5eff40de3cdb85ca961916&type=course

IT Service Management (ITSM) ImplementationLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=overview&sys_id=11b7728cdb5eff40de3cdb85ca9619ad&type=course

Software Asset Management (SAM) Professional FundamentalsLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=8f387a8cdb5eff40de3cdb85ca961917

 

Hardware Asset Management (HAM) FundamentalsLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=overview&sys_id=308772c4db1a7340760a71043996196b&type=course

Human Resources (HR) ImplementationLive Class2023-04-17

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2d97b2c4db1a7340760a7104399619e3

Configuration Management Database (CMDB) FundamentalsLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=e79cd6971bc01410ce5420622a4bcb6f

Performance Analytics (PA) AdvancedLive Class2023-04-17https://nowlearning.servicenow.com/lxp?course_id=87f7fac4db1a7340760a710439961908&id=learning_course_prev
Security Incident Response (SIR) ImplementationLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=7b28f68cdb5eff40de3cdb85ca96199c

ServiceNow Administration FundamentalsLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=fbb6cc4847f5dd505cbdaf44846d436a

Human Resources (HR) FundamentalsLive Class2023-04-17

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=2d97b2c4db1a7340760a7104399619e3

ServiceNow Platform ImplementationLive Class2023-04-17

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f4383a8cdb5eff40de3cdb85ca961920

IT Service Management (ITSM) FundamentalsLive Class2023-04-17

https://nowlearning.service-now.com/lxp?id=overview&sys_id=95b7728cdb5eff40de3cdb85ca9619ab&type=course

Telecommunications, Media, and Technology EssentialsOn Demand2023-04-18

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=763f2f5e97e1215057f370871153af64

Performance Analytics (PA) Fundamentals On DemandOn Demand2023-04-18

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=24c827ec97f9e9908934b67e6253af1c

Health and Safety Incident Management EssentialsOn Demand2023-04-18

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3f04f44647206190dbaf1162846d43b4

Performance Analytics (PA) Advanced On DemandOn Demand2023-04-18

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=36c8c3cf8771151424e0bb39dabb35fa

Financial Services Operations: Insurance EssentialsOn Demand2023-04-18

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=be8089addb6fc190788d2509139619af

Financial Services Operations: Banking EssentialsOn Demand2023-04-18

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=9413c65e47d6dd54dbaf1162846d430d

Supply Chain Exception Management Essentials

On Demand2023-04-18

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=6c7478c647206190dbaf1162846d43dc

Hardware Asset Management (HAM) Fundamentals On Demand

On Demand2023-04-18

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e49883cf8706ad9024e0bb39dabb357a

Configuration Compliance EssentialsOn Demand2023-04-18

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=8c3c36d0dbe589d02a923ca8f496198f

Financial Services Operations EssentialsOn Demand2023-04-18

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=c0d1262e975a95948934b67e6253afc5

Project Portfolio Management (PPM) Fundamentals On DemandOn Demand2023-04-18

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=1035a8b6474e61d45cbdaf44846d437d

Software Asset Management Fundamentals On DemandOn Demand2023-04-18

https://nowlearning.service-now.com/lxp?id=overview&sys_id=4469184fdbb024503c55818a13961923&type=course

Get Started with Theme BuilderOn Demand2023-04-18

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=d135fd20878de554f2f443f7dabb3501

Software Asset Management SimulatorSimulator2023-04-17

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=26bf14278719ad98d3be437e0ebb3522

 

Week of April 3, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Field Service Management (FSM) Implementation On Demand

On DemandApril 4AdvancedUpdated

Get Started With AI Solutions

On DemandApril 4FoundationsNew

Week of March 27, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Application Developer Skills

Learning PathMarch 28FoundationsNew

Integration Hub: Create Data Stream Actions

On DemandMarch 28FoundationsNew

Introduction to Access Controls

On DemandMarch 28FoundationsNew

Introduction to App Engine Studio for Developers

On DemandMarch 28FoundationsNew

Introduction to Data Policies

On DemandMarch 28FoundationsNew

Introduction to Scripting in ServiceNow

On DemandMarch 28FoundationsNew

Log Export Service: Introduction

On DemandMarch 28FoundationsNew

Plan Your Deployment of Next Experience

On DemandMarch 28FoundationsNew

REST Integration: Create Inbound REST Requests

On DemandMarch 28FoundationsNew

ServiceNow User Interface Overview

On DemandMarch 28FoundationsNew

ServiceNow Studio Overview

On DemandMarch 28FoundationsNew

Source Control Fundamentals

On DemandMarch 28FoundationsNew

Week of March 20, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Healthcare and Life Sciences Service Management Essentials

On DemandMarch 21FoundationsUpdated

Workplace Service Delivery (WSD) Essentials

On DemandMarch 21FoundationsNew

Week of March 13, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Employee Center Essentials

On DemandMarch 14FoundationsUpdated

Week of March 6, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Customer Service Management (CSM) Implementation On Demand

On DemandMarch 7FundamentalsUpdated

Week of February 27, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Telecommunications Network Inventory (TNI) Essentials

On DemandFebruary 28FoundationsNew

Vulnerability Response Learning Bytes

On DemandFebruary 28FoundationsNew

Vulnerability Response: Tenable Integration

On DemandFebruary 28FoundationsNew

GRC: Business Continuity Management (BCM) Implementation

On DemandFebruary 28FoundationsNew

Week of February 20, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Get Started with Universal Request

On DemandFebruary 21FoundationsUpdated

Week of February 13, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Workforce Optimization Essentials

On DemandFebruary 14 FoundationsUpdated

What is ServiceNow? ServiceNow Entry-level Learning Path - Japanese

Learning PathFebruary 14FoundationsNew

Week of February 6, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Service Mapping Fundamentals On Demand

On DemandFebruary 7FundamentalsUpdated

Vendor Risk Management (VRM) Implementation On Demand

On DemandFebruary 7FundamentalsUpdated

Legal Service Delivery (LSD) Essentials 

On DemandFebruary 7FoundationsUpdated 

Get Started with Enterprise Asset Management (EAM) for Operators

On DemandFebruary 7FoundationsNew

GRC: Integrated Risk Management (IRM) Implementation On Demand

On DemandFebruary 7AdvancedUpdated

Adaptive Authentication Overview

On DemandFebruary 7FoundationsNew

Week of January 23, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

IT Service Management (ITSM) Fundamentals On Demand

On DemandJanuary 24FundamentalsUpdated

Week of January 16, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Security Incident Response (SIR) Implementation On Demand

On DemandJanuary 17AdvancedUpdated

Security Operations (SecOps) Fundamentals On Demand

On DemandJanuary 17FundamentalsUpdated

 Service Portal Fundamentals On Demand 

On DemandJanuary 17FundamentalsUpdated

Week of January 9, 2023

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Human Resources Service Delivery (HRSD) Fundamentals On Demand (Tokyo)On DemandJanuary 10FundamentalsUpdated

Week of December 19, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Agent Client Collector Essentials

On DemandDecember 20FoundationsNew

Alignment Planner Workspace (APW) Learning Bytes

On DemandDecember 20FoundationsNew

Export to PowerPoint for Strategic Portfolio Management (SPM) and Application Portfolio Management (APM)

On DemandDecember 20FoundationsNew

Process Optimization Essentials

On DemandDecember 20FoundationsUpdated

Service Portal Advanced On Demand (Tokyo)
On DemandDecember 20AdvancedUpdated
Vulnerability Response (VR) Implementation On Demand (Tokyo)On DemandDecember 20AdvancedUpdated

Week of December 12, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated

IT Service Management (ITSM) Implementation On Demand

On DemandDecember 13AdvancedUpdated

Service Mapping Advanced On Demand

On DemandDecember 13AdvancedUpdated

Explore Globalized Architecture Solutioning 

On DemandDecember 13FoundationsNew

Mobile Card Builder Advanced

On DemandDecember 13FoundationsNew

Week of December 5, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Automation Center Overview

On DemandDecember 6FoundationsNew

Document Intelligence: Initial Setup

On DemandDecember 6FoundationsNew

Mobile: Create and Use Functions

On DemandDecember 6FoundationsNew

Supply Chain Exception Management Essentials

On DemandDecember 6FoundationsNew

Public Sector Digital Services Essentials

Learning PathDecember 6FoundationsNew

Week of November 21, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Operational Technology (OT) Essentials

On DemandNovember 22FoundationsNew

Vulnerability Response (VR) Implementation Simulator

SimulatorNovember 22FoundationsUpdated

Get Started with Late Time Sheet Reporting

On DemandNovember 22FoundationsNew

Update Visual Task Board Cards

On DemandNovember 22FoundationsNew

Week of November 14, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Operational Technology (OT) Vulnerability Response Essentials

On DemandNovember 15FoundationsNew

Operational Technology (OT) Incident Management Essentials

On DemandNovember 15FoundationsNew

Procurement Operations Management (POM) Essentials

On DemandNovember 15FoundationsNew

Learn to Fly with ServiceNow: Business Architect to Citizen Developer and CSM Process User  

Learning PathNovember 15FoundationsNew
Learn to Fly with ServiceNow: Senior System Architect to CSA and CSM Implementer Learning PathNovember 15FoundationsNew

Learn to Fly with ServiceNow: System Architect to CSA and CSM Administrator 

Learning PathNovember 15FoundationsNew

Week of November 7, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Catalog Builder Fundamentals

On DemandNovember 8FoundationsUpdated

Environmental, Social, Governance (ESG) Implementation

On DemandNovember 8FoundationsNew

GRC: Integrated Risk Management (IRM) Fundamentals On Demand

On DemandNovember 8FundamentalsUpdated

Mobile: Introduction

On DemandNovember 8FoundationsNew
Natural Language Understanding FundamentalsOn DemandNovember 8FoundationsUpdated

UI Builder Fundamentals

On DemandNovember 8FoundationsNew

Upgrade Center Overview

On DemandNovember 8FoundationsNew

Week of October 31, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
ServiceNow Administration FundamentalsLive ClassOctober 31FundamentalsNew
ServiceNow Administration AdvancedLive ClassOctober 31AdvancedNew
ServiceNow Administration FundamentalsOn DemandOctober 31FundamentalsNew
ServiceNow Administration AdvancedOn DemandOctober 31AdvancedNew
Get Started with User Experience Analytics On DemandOctober 31FoundationsNew
Mobile Publishing FundamentalsOn DemandNovember 1FoundationsNew
Mobile: Configure Offline Access in Mobile AgentOn DemandNovember 1FoundationsNew
Mobile: Create and Apply List ScreensOn DemandNovember 1FoundationsNew
Mobile: Customize FiltersOn DemandNovember 1FoundationsNew
Request Management: Next ExperienceOn DemandNovember 1FoundationsNew
Incident Management: Next ExperienceOn DemandNovember 1FoundationsNew

 

Week of October 24, 2022

Course Title

Content type

Go Live Date

Now Learning URL Link

Application Development Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=8c27ba4cdb5eff40de3cdb85ca961916&type=course

ServiceNow Platform Implementation

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=f4383a8cdb5eff40de3cdb85ca961920

Project Portfolio Management (PPM) Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=54187ec4db1a7340760a710439961930&type=course

Service Portal Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=ae383a8cdb5eff40de3cdb85ca9619bd

Field Service Management (FSM) Implementation

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=6d67be84db1a7340760a7104399619c1&type=course

Discovery Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=cf577e84db1a7340760a7104399619bc&type=course

Vulnerability Response Implementation

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=6c687208db1a7340760a7104399619ba&type=course

Service Portal Advanced

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=1a383a8cdb5eff40de3cdb85ca9619b5&type=course

Human Resources (HR) Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=2d97b2c4db1a7340760a7104399619e3

Security Operations (SecOps) Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=4038f68cdb5eff40de3cdb85ca9619a3&type=course

Configuration Management Database (CMDB) Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=e79cd6971bc01410ce5420622a4bcb6f

Scripting in ServiceNow Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=e728f68cdb5eff40de3cdb85ca961950&type=course

Impact - CIS-HR - Certification Prep Seminar

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=eccdacb497ba111057f370871153af74

Performance Analytics (PA) Fundamentals

Live Class

10/24/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=cbf7fac4db1a7340760a71043996194c

Hardware Asset Management (HAM) Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=308772c4db1a7340760a71043996196b&type=course

Customer Service Management (CSM) Implementation

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=e5473e4cdb5eff40de3cdb85ca961986&type=course

Human Resources (HR) Implementation

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=f197b2c4db1a7340760a7104399619e5&type=course

IT Service Management (ITSM) Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=95b7728cdb5eff40de3cdb85ca9619ab&type=course

Security Incident Response (SIR) Implementation

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=7b28f68cdb5eff40de3cdb85ca96199c&type=course

Customer Service Management (CSM) Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=fd473e4cdb5eff40de3cdb85ca9619b8

Service Mapping Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=d838f68cdb5eff40de3cdb85ca9619f2&type=course

IT Service Management (ITSM) Implementation

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=11b7728cdb5eff40de3cdb85ca9619ad&type=course

Performance Analytics (PA) Advanced

Live Class

10/24/2022

https://nowlearning.servicenow.com/lxp?course_id=87f7fac4db1a7340760a710439961908&id=learning_course_prev

Service Mapping Advanced

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=2038f68cdb5eff40de3cdb85ca9619f5&type=course

Event Management Fundamentals

Live Class

10/24/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=2d67be84db1a7340760a7104399619a4&type=course

Mobile Publishing Fundamentals

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=02b54df487c88590bd35b808cebb355b

Upgrade Center Overview

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3c16fd09db3e8150a87c2d3d56961968

Mobile: Configure Offline Access in Mobile Agent

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=bf6eee1f1b2401d0c229a9f6b04bcbbc

Application Portfolio Management (APM) Implementer

Learning Path

10/25/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=fb09db24dbda7300de3cdb85ca9619b0&type=path

Test Management 2.0 Implementation

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f33ee65f872ad190046fff38dabb350d

Mobile: Additional Resources

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=a1e42ac887bf74d0bd35b808cebb35f1

Mobile: Customize Filters

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=fd3f63b11b2009d0139a8514604bcbe0

Project Portfolio Management (PPM) Fundamentals On Demand

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=0a5987c187aa15dc046fff38dabb35e7

ServiceNow Platform Implementation On Demand

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e856fd2f4721d150dbaf1162846d43df

Mobile: Create and Apply List Screens

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=7f5bd0d087fbb4d0bd35b808cebb3528

Performance Analytics (PA) Advanced On Demand

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=36c8c3cf8771151424e0bb39dabb35fa

Application Portfolio Management (APM) Fundamentals 

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5bf48f368712dd1452417445dabb35b0

Mobile: Create an Application

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=0ff5d85887bbb4d0bd35b808cebb35f0

Project Portfolio Management (PPM) Implementation

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=3c16f636875a9d1452417445dabb35a4

Telecommunications, Media, and Technology Essentials

On Demand

10/25/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=f7809c5a979e5d548934b67e6253af45

Playbooks and Process Automation Designer Fundamentals

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5a1721cd47ba95145cbdaf44846d43e5

Scaled Agile Framework (SAFe) Fundamentals

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f4a7102a472ed998dbaf1162846d434f

Health and Safety Incident Management Essentials

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=18b6ac2647ee55105cbdaf44846d435b

FSO: Insurance Essentials

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=be8089addb6fc190788d2509139619af

Flow Designer Essentials

Learning Path

10/25/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=193b8e6c87acf450ed3b74c9cebb3554&type=path

Secrets Management Fundamentals

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=431af8ef87e05d1071a687f7dabb35dd

Flow Designer: Introduction

On Demand

10/25/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=185d12fe1b52cd10f95e99b8bd4bcbbc

Agile Development 2.0 Fundamentals

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=451d2aba879a9dd0f2f443f7dabb3564

Flow Designer: Leverage Table Builder

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=b99e355c87aa159cbfe94088dabb35d4

Integration Hub: Introduction

On Demand

10/25/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=4a209e611b7eb850ab8bda03b24bcbdb&type=course

Application Portfolio Management (APM) Bypass Implementation Simulator

Simulator

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5e23c3b687de9d1452417445dabb35cb

Healthcare and Life Sciences Service Management Essentials

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=e448202a872a5118f2f443f7dabb3598

Project Portfolio Management (PPM) Implementation Bypass Simulator

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5c61418587125d98046fff38dabb357f

Application Portfolio Management (APM) Implementation

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=c09becd747165914f6b11244846d435d

Integration Hub: Implement the Zoom Spoke

On Demand

10/25/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=2eab4826dbf6d810d64cecfc13961905&type=course

Performance Analytics Fundamentals On-Demand Embedded Simulator

Simulator

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=cbf3497e8759d1586a0bedbd0ebb351c

PPM Implementation Simulator

Simulator

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5359116397f91954496bb5bfe153af12

Agile Development 2.0  Implementation

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=fd1de75987ae1110bfe94088dabb35c3

Customer Service Management (CSM) Fundamentals On Demand

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=0ca1382d472a15d4f6b11244846d4310

Data Anonymization Fundamentals

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=96dbb02b87a45d1071a687f7dabb35af

Integration Hub: Create New Spokes

On Demand

10/25/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=78eb862f1bf67890ab8bda03b24bcb78&type=course

Code Signing and Circle of Trust (CoT): Introduction

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=a1ac78eb87e45d1071a687f7dabb3551

Financial Services Operations Essentials

On Demand

10/25/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=c0d1262e975a95948934b67e6253afc5

Flow Designer: Create Subflows and Actions

On Demand

10/25/2022

https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=cda534ae1bc30990000d6adb234bcb77

Event Management Fundamentals On Demand

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=da2c0980879ad558046fff38dabb3522

Financial Services Operations: Banking Essentials

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=9413c65e47d6dd54dbaf1162846d430d

Scaled Agile Framework (SAFe) Implementation

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=f17c041a971e5d548934b67e6253af6c

Cloud Encryption Fundamentals

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=05e8b8e387a05d1071a687f7dabb3528

Integration Hub: Use Store Spokes

On Demand

10/25/2022

https://nowlearning.service-now.com/lxp?id=overview&sys_id=b3d6c62b1bf67890ab8bda03b24bcb8b&type=course

Introduction to Playbooks and Process Automation Designer

On Demand

10/25/2022

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=cb35a98d477a95145cbdaf44846d43f6

 

Week of September 19, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated

Get Started with Remote Tables

On DemandSeptember 20FoundationsNew

Health Log Analytics Extras

On DemandSeptember 20FoundationsNew

Get Started with Digital Portfolio Management (DPM)

On DemandSeptember 20FoundationsNew

DevOps Config Fundamentals

On DemandSeptember 20FoundationsNew

DevOps Config Implementation

On DemandSeptember 20FoundationsNew

Week of September 5, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Mobile Hardware Asset Management FundamentalsOn DemandSeptember 6FoundationsNew
Hardware Asset Management ExtrasOn DemandSeptember 6FoundationsNew
Get Started with the Now PlatformOn DemandSeptember 8FoundationsNew
Service Mapping ExtrasOn DemandSeptember 13FoundationsNew

Week of August 29, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Get Started with Service Operations Workspace SimulatorSimulatorAugust 29FoundationsNew
Get Started with Alignment Planner Workspace: Roadmap PlanningOn DemandAugust 30FoundationsUpdated

Week of August 15, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
MID Server FundamentalsOn DemandAugust 16FoundationsUpdated

Week of August 8, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Get Started with Platform Analytics in the WorkspaceOn DemandAugust 9FoundationsNew
Knowledge Management (KM) ImplementationOn DemandAugust 9FoundationsUpdated
Service Graph Connector EssentialsLearning PathAugust 9FoundationsUpdated 

Week of August 1, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Audit Management ImplementationOn DemandAugust 2FoundationsUpdated
Project Roles and Responsibilities: Business Analyst On DemandAugust 2FoundationsNew

Week of July 25, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Welcome to ServiceNowOn DemandJuly 26FoundationsNew

Week of July 18, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Scripting in Virtual AgentOn DemandJuly 19FoundationsUpdated
Virtual Agent IntegrationsOn DemandJuly 19FoundationsNew
Predictive Intelligence Advanced TopicsOn DemandJuly 19FoundationsUpdated

Week of July 11, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Customer Communities EssentialsLearning PathJuly 12FoundationsUpdated
Customer Communities OverviewOn DemandJuly 12FoundationsUpdated
Customer Communities FundamentalsOn DemandJuly 12FoundationsUpdated
Customer Communities ImplementationOn DemandJuly 12FoundationsUpdated

Week of July 4, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
GRC: Integrated Risk Management (IRM) ImplementationLive ClassJuly 5AdvancedUpdated
Vendor Risk Management (VRM) SimulatorSimulatorJuly 5FoundationsUpdated

Week of June 27, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Human Resources (HR) Implementation SimulatorSimulatorJune 28FoundationsUpdated
Legal Service Delivery (LSD) EssentialsOn DemandJune 28FoundationsUpdated
Vendor Risk Management (VRM) FundamentalsOn DemandJune 28FoundationsUpdated
Workplace Service Delivery (WSD) EssentialsOn DemandJune 28FoundationsUpdated
Active Learning: MemoryOn DemandJune 30FoundationsNew
Application Development Fundamentals On DemandOn DemandJune 30AdvancedNew
Software Asset Management (SAM) ExtrasOn DemandJune 30FoundationsUpdated

Week of June 20, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Get Started with Innovation Management for PPMOn DemandJune 21FoundationsUpdated
Investment Funding FundamentalsOn DemandJune 21FoundationsUpdated

Week of June 13, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
IT Service Management (ITSM) Implementation Simulator SimulatorJune 14FoundationsUpdated
Major Incident Management FundamentalsOn DemandJune 14FoundationsNew
Major Incident Management ImplementationOn DemandJune 14FoundationsNew
Tag Governance OverviewOn DemandJune 14FoundationsNew
Get Started with Roadmap PlannerOn DemandJune 14FoundationsUpdated

Week of June 6, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Public Sector Digital Services EssentialsOn DemandJune 7FoundationsNew
ServiceNow Localization (Internationalization) FundamentalsOn DemandJune 7FoundationsUpdated
UI Builder FundamentalsOn DemandJune 7FoundationsUpdated

Week of May 30, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Get Started with Alignment Planner Workspace ConfigurationOn DemandMay 31FoundationsNew
Vendor Risk Management (VRM) ImplementationLive ClassMay 31AdvancedUpdated

Week of May 23 , 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Agent Client Collector FundamentalsOn DemandMay 24FoundationsUpdated
Flow Designer: Error HandlingOn DemandMay 24FoundationsNew
Flow Designer: AdministrationOn DemandMay 24FoundationsNew
FSO: Insurance EssentialsOn DemandMay 24FoundationsNew
Get Started with ReportsOn DemandMay 24FoundationsUpdated
Health Log Analytics Technical OverviewOn DemandMay 24FoundationsNew
Scripting a UI ActionOn DemandMay 24FoundationsUpdated
Scripting an EventOn DemandMay 24FoundationsUpdated
What's New in the Store for Security OperationsOn DemandMay 24FoundationsUpdated

Week of May 16, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
SPM Product Based Scenario: Ideation to ExecutionOn DemandMay 17FoundationsNew
Subscription Management OverviewOn DemandMay 17FoundationsNew
Service Portal FundamentalsLive ClassMay 16FundamentalsUpdated

Week of May 9, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Robotic Process Automation (RPA) EssentialsLearning PathMay 10FoundationsNew
Introduction to External Component DevelopmentOn DemandMay 10FoundationsUpdated
Introduction to Playbooks and Process Automation DesignerOn DemandMay 10FoundationsUpdated 
Playbooks and Process Automation Designer FundamentalsOn DemandMay 10FoundationsUpdated
Using Debug UpgradeOn DemandMay 10FoundationsUpdated

Week of May 2, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Employee Center EssentialsOn DemandMay 3FoundationsNew
Field Service Management (FSM) FundamentalsOn DemandMay 3FundamentalsNew
Service Portal Advanced Live ClassMay 3AdvancedUpdated

Week of April 18, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Cloud Provisioning and Governance FundamentalsOn DemandApril 19FundamentalsNew
Cloud Provisioning and Governance AdvancedOn DemandApril 19AdvancedNew
Customer Service Management ImplementationOn DemandApril 19AdvancedNew
Field Service Management ImplementationOn DemandApril 19AdvancedNew
GRC: Integrated Risk Management ImplementationOn DemandApril 19AdvancedNew
Human Resource Service Delivery ImplementationOn DemandApril 19AdvancedNew
IT Service Management ImplementationOn DemandApril 19AdvancedNew
Service Mapping ImplementationOn DemandApril 19AdvancedNew
Service Portal AdvancedOn DemandApril 19AdvancedNew
Service Portal FundamentalsOn DemandApril 19FundamentalsNew
System Administration AdvancedOn DemandApril 19AdvancedNew
Vendor Risk Management ImplementationOn DemandApril 19AdvancedNew
Vulnerability Response ImplementationOn DemandApril 19AdvancedNew
Integration on the Now Platform Expert SeriesLearning PathApril 19FoundationsNew

Week of April 11, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Get Started with the Next Experience User Interface (UI) and Unified NavigationOn DemandApril 12FoundationsUpdated
DevOps Config FundamentalsOn DemandApril 12FoundationsUpdated
DevOps Config ImplementationOn DemandApril 12FoundationsUpdated
DevOps Config ExamOn DemandApril 12FoundationsUpdated
Integrate Service Graph Connector for JamfOn DemandApril 12FoundationsNew
Service Graph Connector EssentialsLearning PathApril 12FoundationsNew
PPM Implementation SimulatorSimulatorApril 12FoundationsUpdated

Week of April 4, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Scaled Agile Framework (SAFe) FundamentalsOn DemandApril 5FoundationsUpdated

Week of March 28, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Flow Designer: Create a FlowOn DemandMarch 29FoundationsUpdated
Flow Designer: IntroductionOn DemandMarch 29FoundationsUpdated
Get Started with ServiceNow Citizen Developer TrainingOn DemandMarch 29FoundationsUpdated
ServiceNow Citizen Developer Advanced SkillsOn DemandMarch 29FoundationsUpdated
ServiceNow Citizen Developer Core SkillsOn DemandMarch 29FoundationsUpdated
Introduction to App Engine StudioOn DemandMarch 29FoundationsUpdated
Scaled Agile Framework (SAFe) ImplementationOn DemandMarch 29FoundationsUpdated

Week of March 7, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Get Started with Virtual Agent API On DemandMarch 8FoundationsUpdated
DevOps Change Velocity Fundamentals On DemandMarch 8FoundationsUpdated
DevOps Change Velocity Implementation On DemandMarch 8FoundationsUpdated
DevOps Change Velocity Implementation ExamOn DemandMarch 8FoundationsUpdated
DevOps Change Velocity Implementer SimulatorOn DemandMarch 8FoundationsUpdated
Healthcare and Life Sciences Service Management Essentials On DemandMarch 8FoundationsUpdated
Mobile Development EssentialsLearning PathMarch 8FoundationsUpdated

Week of February 28, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Create Triage Board with Multiple Task Types On DemandMarch 1FoundationsNew
Get Started with Digital Portfolio Management (DPM) for IT ManagersOn DemandMarch 3FoundationsNew

Week of February 21, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Process Optimization EssentialsOn DemandFebruary 22FoundationsNew

Week of February 14, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Configuration Compliance EssentialsOn DemandFebruary 15FoundationsNew

Week of February 7, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Procurement Service Management (PSM) EssentialsOn DemandFebruary 8FoundationsNew

Week of January 31, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Better Together: Project Portfolio Management (PPM) and Performance Analytics (PA)On DemandFebruary 1FoundationsNew
Create Virtual Agent Topic BlocksOn DemandFebruary 1FoundationsNew

Week of January 24, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Financial Service Contractor Management EssentialsOn DemandJanuary 25FoundationsNew

Week of January 17, 2022

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Financial Services Operations EssentialsOn DemandJanuary 18FoundationsNew
Performance Analytics Bypass SimulatorSimulatorJanuary 18FoundationsNew

Week of December 20, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Application Portfolio Management (APM) Bypass Implementation SimulatorSimulatorDecember 21FoundationsNew
Business Continuity Management (BCM) for ImplementersOn DemandDecember 21FoundationsUpdated
Vendor Risk Management (VRM) Implementation Live ClassDecember 21FoundationsUpdated
Mobile: Customize FiltersOn DemandDecember 22FoundationsNew
Mobile: Use Baseline FunctionsOn DemandDecember 22FoundationsNew
Mobile: Configure Offline Access in Mobile AgentOn DemandDecember 22FoundationsNew

Week of December 13, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Healthcare and Life Sciences Service Management EssentialsOn DemandDecember 14FoundationsNew
Introduction to Virtual Agent LiteOn DemandDecember 14FoundationsNew
Performance Analytics Advanced (On Demand) On DemandDecember 14AdvancedNew as an on demand course
Safe Workplace Essentials On DemandDecember 14FoundationsNew
What's New in the Store for Security Operations? On DemandDecember 14FoundationsNew

Week of December 6, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Knowledge Management FundamentalsOn DemandDecember 7FoundationsNew

Week of November 29, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Integrate Service Graph Connector for Microsoft SCCMOn DemandNovember 30FoundationsNew
IntegrationHub: Execute PowerShell CommandsOn DemandNovember 30FoundationsNew

Week of November 22, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Field Service Special Handling Notes EssentialsOn DemandNovember 23FoundationsNew
Mobile Publishing FundamentalsOn DemandNovember 23FoundationsUpdated
Mobile: Additional ResourcesOn DemandNovember 23FoundationsUpdated

Week of November 15, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Field Service Management (FSM) Implementation SimulatorSimulatorNovember 16FoundationsNew
Human Resources Service Delivery (HRSD) Fundamentals On DemandOn DemandNovember 16FundamentalsUpdated
Legal Service Delivery (LSD) EssentialsOn DemandNovember 16FoundationsUpdated
Manufacturing EssentialsOn DemandNovember 16FoundationsNew
Upgrade to Multimodal ChangesOn DemandNovember 16FoundationsNew
Workplace Service Delivery (WSD) EssentialsOn DemandNovember 16FoundationsUpdated
Mobile: IntroductionOn DemandNovember 16FoundationsUpdated
Mobile: Create an ApplicationOn DemandNovember 16FoundationsUpdated
Mobile: Create and Apply List ScreensOn DemandNovember 16FoundationsUpdated

Week of November 8, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Active Learning: Tic Tac ToeOn DemandNovember 9FoundationsNew

Week of November 1, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
DevOps Change Velocity Fundamentals 1.31On DemandNovember 2FoundationsUpdated
DevOps Change Velocity Implementation 1.31On DemandNovember 2FoundationsUpdated
DevOps Change Velocity Implementation Exam 1.31On DemandNovember 2FoundationsUpdated
DevOps Change Velocity Implementation Assessment Simulator 1.31On DemandNovember 2FoundationsUpdated
DevOps Change Velocity Learning Path 1.31On DemandNovember 2FoundationsUpdated
Event Management Fundamentals On DemandOn DemandNovember 2FundamentalsNew
IntegrationHub: Execute Linux ScriptsOn DemandNovember 2FoundationsNew
Now Experience UI Builder FundamentalsOn DemandNovember 2FoundationsNew

Week of October 25, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
Scripting in ServiceNow Fundamentals (On Demand)On DemandOctober 26thFundamentalsNew as on demand course
Certificate Inventory and ManagementOn DemandOctober 26thFoundationsUpdated
Natural Language Understanding FundamentalsOn DemandOctober 26th FoundationsUpdated

Week of October 18, 2021

Content NameContent TypeGo-Live DateCatalogNet New or Updated
GRC: Introduction to Workspaces and User Experiences On DemandOctober 19th FoundationsNew
IntegrationHub: Predictive Intelligence for Flow Designer Spoke ActionsOn DemandOctober 19th FoundationsNew
IntegrationHub: Remote Instance SpokeOn DemandOctober 19th FoundationsNew
IntegrationHub: Security Operations Spoke ActionsOn DemandOctober 19th FoundationsNew
IntegrationHub: Visual Task Board Spoke ActionsOn DemandOctober 19th FoundationsNew
IT Service Management (ITSM) Fundamentals SimulatorOn DemandOctober 19th FoundationsNew
IT Service Management (ITSM) Implementation SimulatorOn DemandOctober 19th FoundationsUpdated
Localization Expert SeriesOn DemandOctober 19thFoundationsNew