Implementer Career Journey Fact Sheet
Article
KB0000327

Implementer Career Journey Fact Sheet

Article metadata.
This article was updated This article has 3375 views.

Audience

All Learners

 

Overview

Learn the skills needed to start or advance your career as an Implementer of the ServiceNow platform. This career journey is designed for any level of experience to guide you in achievement of your professional goals for this role. This fact sheet summarizes the four achievement levels in the Implementer career journey including ideal candidate descriptions, benefits, and estimated time and cost to complete each.

 

Explanation

The Implementer career journey has four levels of achievement. A learner can start at any level based on any prior learning and/or experience. When a level is completed, an Implementer career journey badge is earned with the number of stars signifying the level of achievement.

Implementer Badge 1  image.png        Implementer Badge 2 Pasted image.png.       Implementer Badge 3 Pasted image.png.       IImplemeter Badge 4 Pasted image.png

  


The table below outlines each level of achievement by:

  • Typical entry criteria for the level
  • Benefits of completing the level
  • Estimated time to complete the level (in terms of learning hours)
  • Estimated costs to complete the level (you may choose between self-paced and instructor-led training on a course-by-course basis)

 

Level of Achievements Table

Implementer
Associate

Implementer Badge 1  image.png

Typical Entry Criteria

  • New to the role
  • 01 years experience with ServiceNow

Benefits of Level

  • Identify foundational Now Platform features
  • Learn ServiceNow Administration and ITSM fundamentals
  • Explore ServiceNow Community discussion groups and forums
  • Learn from experienced Implementers
  • Achieve ServiceNow Certified System Administrator (CSA) certification

Estimated Learning Time

  • 43 hours of instruction
  • Allow time for additional practice and reflection

Estimated Costs

  • Self-paced learning: $1,300
  • Hybrid learning: approximately $2,700
  • Instructor-led learning: $4,900

Implementer Practitioner

Implementer Badge 2 Pasted image.png

Typical Entry Criteria

  • 13 years experience working with the ServiceNow platform
  • Possibly, a System Administrator wanting to explore a new role

Benefits of Level

  • Examine Now Platform architecture
  • Begin implementing the Now Platform
  • Explore extended platform capabilities
  • Participate in ServiceNow Community discussion forums and user and industry groups
  • Achieve ServiceNow Certified Implementation Specialist IT Service Management (CISITSM) certification

Estimated Learning Time

  • 73 hours of instruction
  • Allow time for additional practice and reflection

Estimated Costs

  • Self-paced learning: $3,450
  • Hybrid learning: approximately $10,050
  • Instructor-led learning: $12,300

Implementer Professional

 

Implementer Badge 3 Pasted image.png

Typical Entry Criteria

  • 35 years experience working with the ServiceNow platform
  • Possibly, a seasoned System Administrator wanting to explore a new role

Benefits of Level

  • Enhance the user experience with Service Portal and UI Builder
  • Work with CMDB and integration technologies
  • Master relevant JavaScript skills
  • Adopt an architect's mindset
  • Achieve an additional ServiceNow Implementation Specialist certification

Estimated Learning Time

  • 128 hours of instruction
  • Allow time for additional practice and reflection

Estimated Costs

  • Self-paced learning: $3,950
  • Hybrid learning: approximately $9,750
  • Instructor-led learning: $13,150

Implementer Expert

IImplemeter Badge 4 Pasted image.png

Typical Entry Criteria

  • 5+ years experience with the Now Platform

Benefits of Level

  • Master ServiceNow application development
  • Secure the Now platform
  • Streamline ServiceNow upgrades and testing
  • Leverage an architect mindset
  • Achieve Performance Analytics Application Specialist (CAS PA) certification
  • Achieve ServiceNow Certified Application Developer (CAD) certification

Estimated Learning Time

  • 18 hours of instruction
  • Allow time for additional practice and reflection

Estimated Costs

  • Self-paced learning: $2,100
  • Hybrid learning: approximately $3,500
  • Instructor-led learning: $7,900