Configure the Configuration Management Database (CMDB)

About this Course

Leveraging proven tools and processes during a CMDB implementation helps maintain the integrity of the CMDB. One of those tools is CI Class Manager which is a central view to create or edit basic class definitions, and class settings for identification, reconciliation, and CMDB Health.

One of those processes is the Identification and Reconciliation module which provides a centralized framework for identifying and reconciling data from different data sources. It helps maintain the integrity of the CMDB when multiple data sources such as Discovery, import sets, and third party discovery tools populate the CMDB and create and update CI records.

The use of multiple sources increases the risk of introducing inconsistencies through duplicate records. Identification and Reconciliation helps you prevent duplication of CI records, reconcile CI attributes, reclassify CIs, and allows only authoritative data sources to update the CMDB.

Note: This course if only available as part of the CMDB Learning Path.

Objective

Explore best practices for configuring and implementing your CMDB, including the role of Healthscan

Explain how the CI Class Manager provides a centralized place to create and edit CI classes

Leverage the Identification and Reconciliation Framework for identifying and reconciling data from different data sources

Identify when rules are needed to avoid duplicated or overloaded CIs, as well as which data sources are trustworthy