Micro-Certification Blueprint - Application Developer Process Creator
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Micro-Certification Blueprint - Application Developer Process Creator

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ServiceNow Application Developer Process Creator Micro-Certification Exam Specification

 


Introduction

The ServiceNow Application Developer Process Creator Micro-Certification Exam Specification defines the purpose, audience, testing options, exam content coverage, test framework, and prerequisites to become Application Developer Process Creator certified.

 

Exam Purpose

The Application Developer Process Creator Micro-Certification exam certifies that a successful candidate has the skills and essential knowledge to create processes using Playbooks and Process Automation Designer.

 

Exam Audience

The Application Developer Process Creator Micro-Certification exam is available to ServiceNow customers, partners, and employees. The target audience for the exam includes Business Process Analysts, Business Process Leads, Product Owners, Process Owners, and Application Developers that are prepared to provide digital solutions in consolidating workflows into a unified process.

 

Exam Preparation

Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. Study materials posted elsewhere online are not official and should not be used to prepare for the examination.

 

Prerequisite ServiceNow Training

ServiceNow requires the completion of the following prerequisite training course(s) in preparation for the Application Developer Process Creator Micro-Certification exam. Information provided in the following ServiceNow training course(s) contain source material for the exam.

  • ServiceNow Administration Fundamentals 
  • Introduction to Playbooks and Process Automation Designer
  • Playbooks and Process Automation Designer Fundamentals

Upon completion, the candidate will be able to register for the Application Developer Process Creator Micro-Certification exam.

 

Recommended Knowledge & Education

ServiceNow recommends completion of the following Training Course(s) and Certification(s) in preparation for the exam.

  • Introduction to App Engine Studio
  • ServiceNow Application Developer Core Skills Learning Path
  • CCL1007-K21 – Build cross-enterprise workflows with process automation designer an playbook

 

Additional Recommended Resources/Content

In addition to the above, the candidate may find the following additional resources valuable in preparation for the exam.

  • Developer Portal Blog – Process Automation Designer Introduction
  • Product Documentation – Experiences that you can create in App Engine Studio
  • Product Documentation – Custom Playbook actions
  • Product Documentation – Process Automation Designer
  • Product Documentation – Workspace

 

Additional Recommended Experience

  • At least 1 year experience participating in ServiceNow projects
  • General familiarity with ServiceNow workspace interfaces, such as Agent Workspace
  • General familiarity with Flow Designer in the Now Platform®
  • General familiarity with industry terminology, acronyms, and initialisms

 

Exam Scope

The following table shows the topics on the exam and their weightings.

Exam Topics

Percent of Exam

Playbook Experience configurations

24%

Process Automation design and triggers

24%

Process Automation Designer interface and activity inputs

52%

Total

100%

 

Exam Registration

Access your Now Learning account and enroll in the Application Developer Process Creator Micro-Certification Exam. The non-proctored exam will launch. Click start to begin the exam.

The exam duration is 60 minutes.

 

Exam Structure

The exam consists of 25 questions. For each question on the examination, there are multiple possible responses. The person taking the exam reviews the response options and selects the most correct answer to the question.

 

Multiple Choice (single answer)

For each multiple-choice question on the exam, there are four possible responses. The candidate taking the exam reviews the response options and selects the one response most accurately answers the question.

 

Multiple Select (select all that apply)

For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. The candidate taking the exam reviews the response options and selects ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.

 

Exam Results

After completing and submitting the exam, a pass or fail result is immediately calculated and displayed to the candidate. More detailed results are not provided to the candidate.

 

Exam Retakes

If a candidate fails to pass an exam, they may register to take the exam again up to three more times.

 

Sample Question(s)

Sample Item #1:

Which type of activities run behind-the-scenes on the Now Platform® and doesn’t require any user input?

A. Interactive

B. Automatic Executions

C. Non-interactive

D. Delayed Executions

E. Instant Triggers

Answer: C

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