Telecommunications Network Inventory (TNI) for Implementers
This Learning Path offers a comprehensive introduction to the essential functions and capabilities of ServiceNow's Telecommunication Network Inventory (TNI) application.
Achievements
By completing this Path you will achieve the following:
About this Path
This Learning Path unveils the essential functions and capabilities of the ServiceNow® Telecommunication Network Inventory application. By seamlessly connecting templating, modeling, and configuration management workflows on a unified platform, it enhances workflow efficiency across the entire value chain.
We recommend completing the following prerequisite courses in conjunction with this Learning Path:
- ServiceNow Administration Fundamentals On Demand or ServiceNow Administration Fundamentals Instructor Led Course
- CMDB Fundamentals (Instructor Led or On Demand)
- Flow Designer Fundamentals Learning Path
This Learning Path covers the following topics:
-
-
Remember:
- Recall the components of the TNI Product Model.
- Memorize the steps to change a system property for adding a class to the Equipment Class list.
- List the key attributes associated with an attribute pack.
-
Understand:
- Comprehend the concept of attribute packs and their significance.
- Explain how xNF (Network Function) is modeled in the Network Inventory.
- Describe the integration points of TNI with HAM (Hardware Asset Management) and OMT (Order Management and Ticketing).
-
Apply:
- Demonstrate the process of creating a new Equipment and Equipment holder (Rack) in the system.
- Apply the knowledge of attribute packs to define and associate them with a configuration item.
- Utilize TNI integrations to create OMT orders, perform design assignments, and carry out equipment installations based on HAM requests.
-
Analyze:
- Examine the components of a Circuit using Circuit visualization.
- Analyze the Circuit Hierarchy by expanding a circuit to its underlying elements.
- Review the details of individual elements (e.g., Equipment) within a Circuit.
-
Evaluate:
- Assess the efficiency of using change management via Workspace.
- Evaluate the effectiveness of utilizing a record producer for adding attributes to a change request.
- Judge the fulfillment process leading to the creation of a LAG (Link Aggregation Group) through change management.
-
Create:
- Develop a new change request for LAG creation using change management.
- Generate and implement a request in HAM, involving equipment installation on the asset.
- Design and assign functions within the Network Inventory.
-
Use:
- Apply the TMF API to create, search, and patch Configuration Items (CIs).
- Implement Telephone number and IP address data models.
- Utilize the TMF API to create and allocate TN Blocks, Numbers, IP Pools, and IP addresses.
-
Understand (Higher Level):
- Gain a deep understanding of the TNI Integrations with HAM and OMT, including their implications.
- Grasp the data models for Telephone numbers and IP addresses.
- Understand the intricacies of utilizing Circuit visualization for comprehensive network analysis.
-