Telecommunications Network Inventory (TNI) for Implementers
16 Hours 55 Minutes

Telecommunications Network Inventory (TNI) for Implementers

This Learning Path offers a comprehensive introduction to the essential functions and capabilities of ServiceNow's Telecommunication Network Inventory (TNI) application.

Achievements

By completing this Path you will achieve the following:

About this Path

This Learning Path unveils the essential functions and capabilities of the ServiceNow® Telecommunication Network Inventory application. By seamlessly connecting templating, modeling, and configuration management workflows on a unified platform, it enhances workflow efficiency across the entire value chain.

We recommend completing the following prerequisite courses in conjunction with this Learning Path:

  1. ServiceNow Administration Fundamentals On Demand or ServiceNow Administration Fundamentals Instructor Led Course
  2. CMDB Fundamentals (Instructor Led or On Demand)
  3. Flow Designer Fundamentals Learning Path

This Learning Path covers the following topics:

    1. Remember:

      • Recall the components of the TNI Product Model.
      • Memorize the steps to change a system property for adding a class to the Equipment Class list.
      • List the key attributes associated with an attribute pack.
    2. Understand:

      • Comprehend the concept of attribute packs and their significance.
      • Explain how xNF (Network Function) is modeled in the Network Inventory.
      • Describe the integration points of TNI with HAM (Hardware Asset Management) and OMT (Order Management and Ticketing).
    3. Apply:

      • Demonstrate the process of creating a new Equipment and Equipment holder (Rack) in the system.
      • Apply the knowledge of attribute packs to define and associate them with a configuration item.
      • Utilize TNI integrations to create OMT orders, perform design assignments, and carry out equipment installations based on HAM requests.
    4. Analyze:

      • Examine the components of a Circuit using Circuit visualization.
      • Analyze the Circuit Hierarchy by expanding a circuit to its underlying elements.
      • Review the details of individual elements (e.g., Equipment) within a Circuit.
    5. Evaluate:

      • Assess the efficiency of using change management via Workspace.
      • Evaluate the effectiveness of utilizing a record producer for adding attributes to a change request.
      • Judge the fulfillment process leading to the creation of a LAG (Link Aggregation Group) through change management.
    6. Create:

      • Develop a new change request for LAG creation using change management.
      • Generate and implement a request in HAM, involving equipment installation on the asset.
      • Design and assign functions within the Network Inventory.
    7. Use:

      • Apply the TMF API to create, search, and patch Configuration Items (CIs).
      • Implement Telephone number and IP address data models.
      • Utilize the TMF API to create and allocate TN Blocks, Numbers, IP Pools, and IP addresses.
    8. Understand (Higher Level):

      • Gain a deep understanding of the TNI Integrations with HAM and OMT, including their implications.
      • Grasp the data models for Telephone numbers and IP addresses.
      • Understand the intricacies of utilizing Circuit visualization for comprehensive network analysis.