Supplier Lifecycle Operations (SLO) for Implementers

About this Path

This comprehensive ServiceNow learning path offers a self-paced exploration of the platform, enabling users to understand its capabilities and functionalities. It incorporates a variety of learning methods including activities, videos, simulator tasks, and knowledge checks.

This learning path is structured to allow users to progress at their own pace, gaining practical skills and knowledge in each module. Whether taken as a whole or as individual components, learners can build a solid foundation in ServiceNow's offerings.

• Understand the value SLO delivers and the components it brings to an organization's supplier management.
• Understand the tailored functionalities of the new landing page designed specifically for supplier managers, including quick actions and scorecards for tracking metrics.
• Explore the work summary section and learn how users can personalize visualizations like pie charts based on various metrics such as case type, state, or priority.
• Identify the improvements made in list views, including the inclusion of due dates and case types, aimed at providing better context and decision-making support.
• Grasp the importance of access restrictions and the determination of permissions for different roles in preventing unauthorized access to specific records within procurement and supply management teams.
• Gain insights into role-based access permissions, including the responsibilities and access levels for roles such as agent, fulfiller, admin, manager, and owner, and understand scenarios where users have multiple roles assigned to them.
• Understand the fundamental differences between cases and task definitions and how they apply to supplier interactions.
• and more.