Unable to install plugins, unable to install applications, applications missing or out of dates
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KB0010506

Unable to install plugins, unable to install applications, applications missing or out of dates

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Solution:

If you are unable to find the plugin you are searching for, or if you need to repair a plugin due to missing data or the version is behind, then please follow the below steps

 

  • Browse to > Lab Management > Enable App Installation (this allows you to temporarily see app store plugins as well as regular plugins)



  • Once that has run, Browse to > Plugins and wait for the page to load up


  • Search for the plugin/application you are trying to install and you should now see it



  • Click Activate/Install if the plugin has not been installed before or you want to upgrade it, select 'include demo data'





  • If you need to Repair a plugin that has already been installed, click the 3 dots above the button and choose 'Repair'



  • This will then allow you to repair the plugin and also load demo data again if desired