Audience
All Learners
Issue
When attempting to pay for a course with learning credits that reflect a discounted price, you are still being prompted to pay full value and not the discounted price.
Environment
Now Learning
Cause
The discounted price shown is only applicable when paying with a credit card. When paying with learning credits, you will be prompted to pay a value price because your company purchased learning credits at a discounted price. In this case, a discount has been applied already when the learning credits were purchased.
Resolution
When paying with learning credits, it shows you are paying at a full price because a discount was applied on your company's overall learning credit purchase.