Price difference when purchasing a course (on demand or instructor led)
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KB0012305

Price difference when purchasing a course (on demand or instructor led)

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Audience

All Learners

 

 

Issue

When attempting to pay for a course with learning credits that reflect a discounted price, you are still being prompted to pay full value and not the discounted price. 

Environment

Now Learning 

Cause

The discounted price shown is only applicable when paying with a credit card. When paying with learning credits, you will be prompted to pay a value price because your company purchased learning credits at a discounted price. In this case, a discount has been applied already when the learning credits were purchased. 

Resolution

When paying with learning credits, it shows you are paying at a full price because a discount was applied on your company's overall learning credit purchase.