About this Course
ServiceNow Developer Advocate, Chuck Tomasi, connects the dots on how the Now Platform allows diverse applications to talk with each other through inbound and outbound HTTP-based web services.
Who should attend
Those supporting integration projects will benefit from walking through specific examples of developing web service integrations, start to finish.
What will be key principles learned
Chuck discusses integrations leveraging SOAP (Simple Object Access Protocol) and REST (REpresentational State Transfer). This course is part of the Integration on the Now Platform Expert Series.
Application of learning
Course lessons consist of videos featuring Chuck outlining key integration concepts and providing product demos to highlight features. All videos contain closed captions. The course assumes a knowledge of ServiceNow Administration Fundamentals and JavaScript basics. A ServiceNow Certified System Administrator (CSA) certification or six months experience is also helpful.
3/8 - Initial target course publication date
Objective
Summarize the two main protocols used to access web services: SOAP and REST
Examine how to build integrations fast using the REST API Explorer to identify ServiceNow API information and help build code snippets
Experiment using third-party apps to interact with ServiceNow instance data based on built-in APIs
Identify concepts to consider when designing and implementing a scripted REST API
Determine if the authenticated user has the authority to access a scripted REST API based on ACLs
Construct a quick outbound REST message to get information from a third-party system
Govern the number of requests made to any REST API on the system using inbound REST API rate limiting
Identify helpful resources to assist building inbound and outbound web service integrations on the Now Platform