About this Course
Victor Peinado, Senior ServiceNow Engineering Manager at Robert Half, shares his knowledge on creating a successful rollout of Next Experience. In addition to technical guidance, he outlines how to get the right people involved and champion the process through your organization. Victor has been developing ServiceNow solutions for over five years. He leads a team of ServiceNow architects and developers that successfully migrated to Next Experience and will very soon upgrade the initial migration.
Who should attend
Project managers and upgrade specialists preparing to upgrade a ServiceNow application to Next Experience will benefit from Victor’s experience in creating a smooth transition.
What will be key principles learned
The guide can be used to evaluate the impact of Next Experience on your existing implementation and create an effective rollout plan. Victor also includes links to all the resources he and his team found beneficial.
Application of learning
Course lessons consist of a PDF guide and assume a knowledge of:
- Welcome to ServiceNow
- ServiceNow Administration Fundamentals
- ServiceNow Certified System Administrator (CSA) certification
- or
- six months of experience is also helpful.
The advice presented in this course is from a ServiceNow community member and reflects their specific situation. The advice may not be applicable to all clients. Consider your situation and follow at your discretion to ensure proper compliance with all ServiceNow subscription licensing and service contracts.
Objective
- Identify helpful resources to explore Next Experience.
- Evaluate the impact of Next Experience on your existing implementation.
- Create a stakeholder partnership plan.
- Determine effective rollout communication and meeting schedules.
- Define a post-Go-Live FAQ.