Now Assist in Virtual Agent Implementation (Feb 2024 Store Release)
About this Course
Use generative AI skills in your conversational experiences. Discover the overall architecture of Now Assist for Virtual Agent, required plug-ins, how to configure experiences, and use the capabilities.
Who should attend?
This is a course for Implementers who want to learn how to implement Now Assist for Virtual Agent. This course assumes you have completed the Now Assist Essentials prerequisite and will continue moving forward from that class.
Important Pre-requisites
- Introduction to Generative AI (if you are new to the technology)
- Now Assist Essentials (required)
Release Notes
Updated link to Now Assist Essentials course
Objective
Explain how to activate Now Assist features for Virtual Agent.