About this Course
This course focuses on how to localize a Service Portal to meet your business priorities for success. Localization within the Now Platform centers around experiences and interactions. It leverages some of the platform-wide components to define a consistent outcome.
This course can be completed separately or as part of the Localization Expert Series learning path. Additional courses are included in the learning path to help plan and implement your localization projects.
Objective
Identify the structure of Service Portals and how they are used
Recall the ServiceNow tables used for user interface translations
Define Service Portal user interactions with user journeys
Analyze Service Portal text suitable for translation using the "i18n debugger"
Recognize what to look for when concatenating values into translated text
Realize the importance of coding standards to ensure a smooth Service Portal localization effort