Localize a Service Portal
10 Minutes
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Localize a Service Portal

Identify the special considerations and methods for localizing a Service Portal.

Achievements

By completing this Course you will achieve the following:

About this Course

Now Learning Community-Created Content

This course focuses on how to localize a Service Portal to meet your business priorities for success. Localization within the Now Platform centers around experiences and interactions. It leverages some of the platform-wide components to define a consistent outcome.

This course can be completed separately or as part of the Localization Expert Series learning path. Additional courses are included in the learning path to help plan and implement your localization projects.

Objective

Identify the structure of Service Portals and how they are used

Recall the ServiceNow tables used for user interface translations

Define Service Portal user interactions with user journeys

Analyze Service Portal text suitable for translation using the "i18n debugger" 

Recognize what to look for when concatenating values into translated text

Realize the importance of coding standards to ensure a smooth Service Portal localization effort