About this Course
Introduction to ServiceNow HealthScan and Instance Scan - Vancouver |
We have all had that question, "Is there something wrong with the ServiceNow Instance?" A coworker may ask this question due to a slow machine or issues with the network. System administrators still have to hunt down the reason for their inquiry, and it's time-consuming. Wouldn't it be nice to have data pointing out issues that could be a problem? Then the next question is, "Are we ready for an upgrade?" ServiceNow HealthScan and Instance Scan are tools that can help answer questions about the instance's performance and drive informed decisions.
We all try to follow best practices when working with the platform, but issues will appear. With time, an instance can be sluggish and ill-configured. Whether it is longer upgrades, increased load times, hours of maintenance, or configuring security, each case costs you and your business time.
What is in this course?
ServiceNow HealthScan and Instance Scan are powerful, automated scanning tools that assist ServiceNow users in adhering to best practices. Along with identifying problems, guidance is provided for the best action to improve an instance. Job aids like these can facilitate an environment for a more significant user experience.
Prerequisites for this Course
PLEASE BE ADVISED: SUPPORT IS NOT AVAILABLE FOR THIS SELF-PACED COURSE.
The course has been tested and updated to Vancouver.
Objective
In this lesson, you will learn:
- What is ServiceNow HealthScan?
- How does HealthScan work?
- What is Scorecard?
- What is a Configuration Review?
- What is Instance Scan?
- How does Instance Scan work?
- How can I start using Instance Scan in my instance?