Certified System Administrator (CSA) Learning Path
3 Days 3 Hours 5 Minutes

Certified System Administrator (CSA) Learning Path

Enroll in this learning path to prepare for ServiceNow's Certified System Administrator (CSA) exam

About this Path

Welcome to the Certified System Administrator (CSA) Learning Path 

Enroll in this learning path to access the prerequisite courses and exam details for ServiceNow's Certified System Administrator (CSA) exam.

Passing this exam demonstrates mastery of core ServiceNow System Administration responsibilities and certifies that a candidate has the skills and knowledge necessary to manage the configuration and ongoing maintenance of the ServiceNow platform. In some cases, you may also need to pass this exam to pursue further certifications.

Additional recommendations when preparing for the exam

In addition to taking the courses, it is recommended that candidates also have:

  • 6+ months of hands‑on ServiceNow administration experience
  • Industry experience with database concepts and system management

Additional resources

Be sure to download the exam blueprint included in the learning path (must be enrolled) and review what will be covered on the exam.