IT Service Management (ITSM) Implementer
16 Days 6 Hours 3 Minutes

IT Service Management (ITSM) Implementer

This Learning Path provides all required training and exams to become a ServiceNow Certified ITSM Implementer.

Achievements

By completing this Path you will achieve the following:

About this Path

This Learning Path provides all required training and exams to become a ServiceNow Certified ITSM Implementation Specialist. Engage in several types of training options to learn and demonstrate your skills for ITSM Fundamentals and ITSM Implementation. These classes will prepare you to take the certification exam to complete your journey and achieve your CIS-ITSM.

 

At the end of this path, students will have the resources, knowledge, and experience necessary to:

Create, and work records, through each of the covered ITSM application lifecycles

Demonstrate each application lifecycle, from a Persona viewpoint

Articulate the value and the baseline features of each of the covered ITSM applications

Start thinking about the key decisions to be made during the implementation of these ServiceNow ITSM applications.