IT Service Management (ITSM) Implementation Simulator
On-demand Course
4 Hours 25 Minutes
NewIT Service Management (ITSM) Implementation Simulator
Assess your understanding of, and ability to configure, the IT Service Management product in ServiceNow with the IT Service Management Simulator.
Achievements
By completing this Course you will achieve the following:
About this Course
IT Service Management Simulator will assess your understanding of, and ability to configure, the IT Service Management product in ServiceNow.
Release Notes
This simulator has been updated to a Vancouver instance.
Objective
Configure category and subcategory list values
Update and configure record forms
Create maintenance and blackout schedules
Configure security rules
Configure notifications
Create a service catalog and catalog item