About this Course
Discover firsthand how ServiceNow® Software Asset Management (SAM) and Discovery help clients reduce software spend with automated detection, consolidation and reclamation of Software Assets. Explain what the ServiceNow Client Software Distribution (CSD) product is and how it can be used to improve automation of software related tasks. Armed with the information generated by SAM, companies are able to drastically reduce expenses on the software during the next renewal.
Objective
Configure Client Software Distribution (CSD) for SCCM
Configure SCCM discovery/usage integration
Explain the reclamation process
Set up reclamation rules
Describe and configure software removal workflows
Describe software usage architecture and associate data mapping
Troubleshoot integration and configuration issues that arise