IT Asset Management (ITAM) Software Asset Management (SAM) Implementer
Learning Path
9 Days 13 Hours 5 Minutes
IT Asset Management (ITAM) Software Asset Management (SAM) Implementer
This Learning Path provides all required and recommended training and exams to become a ServiceNow Certified Software Asset Management Implementation Specialist.
About this Path
Setting up an effective Software Asset Management (SAM) practice includes key milestones: planning a design, defining policies, identifying the information required and how that information can be obtained, what the software asset processes should look like, and how the technology can support these items.
Most successful SAM programs involve a variety of people and departments, including IT, finance, purchasing, services, and end users. Investing time and careful consideration to build out the SAM practice produces a higher quality outcome.
Consultants will take an instructor led class and can also partake in the hand-on simulator to practice setting up Software Asset Management in a development instance.
Learning Objectives:
Managing software licenses (models, entitlements, and metrics).
Controlling the cost of purchasing and managing software assets.
Managing the software asset life cycle from planning to disposal.
Using software discovery and normalization.
Reconciling and achieving software compliance.
Controlling software usage and reclamation.
Improving IT software asset services to end users.
Creating standards and processes for managing software assets.
