Discovery Basics for Software Asset Management (SAM)
About this Course
This course explores using the integration between ServiceNow® Discovery and ServiceNow Software Asset Management (SAM) Professional to automatically find and populate software installation information within your data center for later normalization and reconciliation in Software Asset Management (SAM) Professional.
Objective
Define what Discovery is and the value-add for SAM
Describe what a MID Server is and what it is used for
Explain the Discovery process, including phases, probes, sensors, patterns, and classifiers
Describe the relationships between assets, CIs, models, and model categories
Discuss extending Discovery for Software Asset Management (SAM)
Explore running Discovery to find applications/software for SAM