About this Course
The ServiceNow Employee Center is a portal that provides employees with a single place to find information and take action across multiple applications. In this course, you will learn how to install and configure Employee Center and Employee Center Pro. You will also learn ServiceNow's recommended process for migrating from Service Portal to Employee Center.
Who should attend
This course is for implementers and administrators who need to complete basic Employee Center configurations.
Key principles learned
Install employee center. Complete baseline configurations for Employee Center. Migrate from Service Portal to Employee Center. Portal governance and tracking metrics.
Application of learning
This course includes video demonstrations of some of the key concepts.
Updated to reflect Vancouver functionality; including enhanced ServiceNow® AI search and new integrations for Employee Center and a new Employee News publishing experience using content creation features from the improved Rich Content Editor and Approvals Hub for Employee Center Pro.
Objective
Demonstrate the difference between Employee Center and Employee Center Pro
Explain the recommended migration process for Employee Center
Identify how to install Employee Center and Employee Center Pro
Complete baseline configurations needed for Employee Center
Detail the additional features provided with Employee Center Pro
Illustrate how to govern and track engagement on Employee Center