Employee Center Essentials (Vancouver)
4 Hours 20 Minutes

Employee Center Essentials (Vancouver)

Attend this course for an overview of Employee Center and Employee Center Pro. This course also includes details on how to migrate from Service Portal to Employee Center.

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Achievements

By completing this Course you will achieve the following:

About this Course

The ServiceNow Employee Center is a portal that provides employees with a single place to find information and take action across multiple applications. In this course, you will learn how to install and configure Employee Center and Employee Center Pro. You will also learn ServiceNow's recommended process for migrating from Service Portal to Employee Center.

Who should attend

This course is for implementers and administrators who need to complete basic Employee Center configurations.

Key principles learned

Install employee center. Complete baseline configurations for Employee Center. Migrate from Service Portal to Employee Center. Portal governance and tracking metrics. 

Application of learning

This course includes video demonstrations of some of the key concepts.

Release Notes

Updated to reflect Vancouver functionality; including enhanced ServiceNow® AI search and new integrations for Employee Center and a new Employee News publishing experience using content creation features from the improved Rich Content Editor and Approvals Hub for Employee Center Pro.

Objective

Demonstrate the difference between Employee Center and Employee Center Pro

Explain the recommended migration process for Employee Center

Identify how to install Employee Center and Employee Center Pro

Complete baseline configurations needed for Employee Center 

Detail the additional features provided with Employee Center Pro

Illustrate how to govern and track engagement on Employee Center