Clinical Device Management (CDM) Essentials
2 Hours 40 Minutes

Clinical Device Management (CDM) Essentials

Review this course to learn about the ServiceNow® Clinical Device Management.

Achievements

By completing this Course you will achieve the following:

About this Course

ServiceNow® Clinical Device Management optimizes clinical device management and servicing processes for healthcare and life sciences organizations. This course reviews the CDM solution, the products it leverages, its workflows, and the personas involved. You'll learn how to install the plugins, install and implement the applications and mobile apps, configure the asset management and asset servicing capabilities to meet the unique needs of your healthcare organization. 

Objective

By the end of this course, you will be able to:

  • Describe how ServiceNow’s Clinical Device Management solves for typical device management challenges experienced by healthcare organizations
  • Explain the benefits of Clinical Device Management (CDM)
  • Describe the lifecycle and workflows of CDM
  • Introduce the personas who use CDM
  • Explain the features and functionalities of the workspace and mobile experiences in CDM
  • List the plugins and other installation requirements for the applications
  • Implement the applications along with the mobile apps for a seamless work experience
  • Configure the asset management and asset servicing capabilities of CDM
  • Review use cases to understand the CDM workflow