Financial Services Operations (FSO) for Implementers
11 Days 2 Hours 19 Minutes
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Financial Services Operations (FSO) for Implementers

This learning path contains all of the required and recommended training for success in delivering the Financial Services Operations (FSO) industry solution.

About this Path

ServiceNow® Financial Services Operations (FSO) enables financial services institutions (FSIs) to securely automate core operational processes through pre-built digital applications and workflows. FSO connects operations across all departments—front, middle, and back-office—for financial institutions with one platform.

This series of courses provides the required and recommended training for the ServiceNow products and competencies to support success with implementing FSO.

Upon completing this learning path, you will be able to:

  • Set up, configure, and use CSM
  • Build and test flows, sub-flows, and actions with Flow Designer
  • Develop custom integrations with Integration Hub
  • Configure, customize, and extend components to create Service Portals and Widgets
  • Use ServiceNow JavaScript API to extend and add new functionality to your instance
  • Setup, configure, and use applications within the Financial Services Operations product