Customer Service Management (CSM) Professional Plus Suite
Learning Path | Level: Advanced
7 Hours 56 Minutes
Customer Service Management (CSM) Professional Plus Suite
This Learning Path provides all required training and exams to become a ServiceNow Certified Customer Service Management (CSM) Pro Plus Implementation Specialist.
Achievements
By completing this Path you will achieve the following:
About this Path
This Learning Path provides all the required training and exams to become a ServiceNow Certified Customer Service Management (CSM) Pro Plus.
Engage in several types of training options to learn and demonstrate your advanced skills on how to incorporate Now Assist into your next CSM implementation.
At the end of this path, students will have the resources, knowledge, and experience necessary to configure and utilize the capabilities of Now Assist for Customer Service Management (CSM).