Micro-Certification Blueprint - Flow Designer
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Micro-Certification Blueprint - Flow Designer

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ServiceNow Micro-Certification Flow Designer Exam Specification

 

 

 

Introduction

The ServiceNow Flow Designer Micro-Certification Exam Specification document defines the purpose, audience, testing options, exam content coverage, test framework, and prerequisites to earn the Flow Designer Micro-Certification.

 

Exam Purpose

The ServiceNow Flow Designer Micro-Certification Exam certifies that a successful candidate has the skills and essential knowledge to implement this application.

 

Exam Audience

The ServiceNow Flow Designer Exam is available to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow Flow Designer.

 

Exam Preparation

Exam questions are based on official ServiceNow training materials, the ServiceNow Product documentation site, and the ServiceNow developer site. Study materials posted elsewhere are not official and should not be used to prepare for the examination.

 

Prerequisite ServiceNow Training

ServiceNow recommends completing the following prerequisite training course(s) in preparation for the Flow Designer exam. Information provided in the following ServiceNow training course(s) contain source material for the exam.

  • Welcome to ServiceNow
  • ServiceNow Administration Fundamentals

 

 

Required ServiceNow Training

ServiceNow requires completion of the following training course(s) and certification(s). The content in these courses covers the exam learning domains and will help you prepare for the exam.

  • Flow Designer

 

 

Additional Recommended Resources/Content

In addition to the above, the candidate may find the following resources valuable in preparation for the exam.

 

Additional Recommended Experience

  • Six months of field experience participating in ServiceNow deployment projects or maintaining ServiceNow instances
  • General familiarity with industry terminology, acronyms, and initialisms

 

Exam Scope

Learning domains are the key topics and specific objectives included in the exam. Exam content or exam items are divided into learning domains.

 

The following table shows the learning domains, weightings, sub-topics, and the percentage of questions represented in each domain. The listed sub-skills should NOT be considered an all-inclusive list of the exam content. 

 

Number of Domains

Learning Domain

Percent of Exam

1

Flow Designer

  • Flow Designer benefits and features
  • Flow Designer development best practices

14%

2

Flows

  • Components of a flow
  • How to build and test flows
  • Flow execution

45%

3

Subflows

  • Components of a subflow
  • How to build subflows

18%

4

Actions

  • Action benefits and features
  • Components of an action
  • How to build and action

23%

Total

100%

 

 

Exam Registration

Access your Now Learning account and enroll in the Flow Designer Micro-Certification Learning Path. The non-proctored exam will launch. Click start to begin the exam.

The exam duration is 60 minutes.

 

Exam Structure

 

Number of Items

The exam consists of 22 questions.

 

Multiple Choice (single answer)

There are at least four possible responses for each multiple-choice question on the exam. Select the one response that most accurately answers the question.

 

Multiple Select (select all that apply)

There are at least four possible responses for each multiple-select question on the exam. The question will state how many responses should be selected. Select ALL responses that accurately answer the question. Partial credit is not provided.

 

Exam Result

The exam result is immediately displayed as a pass or fail after completing and submitting the exam.

 

Pass Result

A pass result indicates that the certification has been earned. Micro-certifications never expire. However, if new requirements are added, you will be expected to complete the requirements to maintain the certification.

 

Fail Result

A failed result indicates that the certification was not earned. Following certification industry best practices, we do not share incorrect items or the correct responses. Review the Retake Policy for more information.

 

Sample Questions

Sample Item #1

What can a flow contain that a submlow cannot?

A. Action

B. Subflow

C. Trigger

D. Flow Logic

Answer: C

 

Sample Item #2

What single reusable operation in the Action Designer executes the work?

A. Action step

B. Flow Component

C. Flow Logic

D. Data Panel

Answer: A

 

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