Audience
All Learners
Issue
An error message displays when trying to enter a voucher code in Webassessor to take an exam.
Full Message: Exam Not Associated with Promotion Code
Environment
Webassessor
Cause
Trying to use a voucher code on an exam it's not intended for will display an error message.
This issue occurs because the voucher code is exam specific. The voucher indicates which course exam it's associated with.
Resolution
In Webassessor, select the exam for the specific course that's associated with the voucher.