Bringing the start date of learning credits forward
Article
KB0011580

Bringing the start date of learning credits forward

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Audience

  • Customer Admins
  • Partner Admins

Issue

Cannot use learning credits as the start date of learning credit consumption holds a future start date.

 

Environment

Now Learning

 

Cause

The contract purchase of learning credits determines the start date of learning credits. Learning credits cannot be used until the specified start date.

 

 

Resolution

Contact your Service Account Executive (SAE) to determine and confirm the contract agreement signed at the point of purchase.