Audience

All Learners

Overview 

Here you can find the latest content release information. 

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This page may contain forward-looking statements that are based on the current beliefs of ServiceNow and are based on information currently available as of the date of this presentation; these forward-looking statements involve various risks and uncertainties that may cause actual results to differ materially and should not be relied upon in making purchasing decisions.

Highlights

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New Content:

 

Career Journeys:

• • System Administrator
  • Application Developer
  • Implementer
  • Business Process Analyst
  • Technical Project Manager
  • Platform Owner

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Release Updates

Courses

December 2025

Course Name	Content Type	Language	Link to Course
Application Development Fundamentals	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=8c27ba4cdb5eff40de3cdb85ca961916
GRC: Integrated Risk Management (IRM) Implementation	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=670ecb591bd705d0000d6adb234bcb42
Hardware Asset Management (HAM) Fundamentals	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=308772c4db1a7340760a71043996196b
Human Resources (HR) Fundamentals	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2d97b2c4db1a7340760a7104399619e3
Human Resources (HR) Implementation	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f197b2c4db1a7340760a7104399619e5
IT Service Management (ITSM) Fundamentals	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=95b7728cdb5eff40de3cdb85ca9619ab
IT Service Management (ITSM) Implementation	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=11b7728cdb5eff40de3cdb85ca9619ad
Platform Analytics (PA) Advanced	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=87f7fac4db1a7340760a710439961908
Platform Analytics (PA) Fundamentals	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=cbf7fac4db1a7340760a71043996194c
Scripting in ServiceNow Fundamentals	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e728f68cdb5eff40de3cdb85ca961950
Security Incident Response (SIR) Implementation	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7b28f68cdb5eff40de3cdb85ca96199c
ServiceNow Administration Advanced	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2c5884804739dd505cbdaf44846d437a
ServiceNow Administration Fundamentals	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=fbb6cc4847f5dd505cbdaf44846d436a
ServiceNow Platform Implementation	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f4383a8cdb5eff40de3cdb85ca961920
Strategic Portfolio Management (SPM) Fundamentals	ServiceNow Live class	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=617f9afd936052d056aeb94c5cba1068
Accounts Payable Operations (APO) Essentials (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=06847e20932362d056aeb94c5cba105f
Adaptive Authentication Overview (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=070af7ea876b26945aa9ca2d0ebb3510
AI Agent Readiness: Defining Requirements for Implementation [Deutsch]	ServiceNow On-Demand	German	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f6fff2e7471d7e107faa0415f16d431f
AI Agent Readiness: Defining Requirements for Implementation [Français]	ServiceNow On-Demand	French	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=10edf2a347d53e1050593369126d43e9
AI Agent Readiness: Defining Requirements for Implementation [Português (Brasil)]	ServiceNow On-Demand	Brazilian Portuguese	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a313436f47117e10c00af235126d4383
App Engine for ERP: Zero Copy Connector for ERP Fundamentals	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=602abb67c39dbe10e5533b877d0131a4
Application Development Fundamentals On Demand [日本語]	ServiceNow On-Demand	Japanese	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=4bfa526b931576105402393d6cba105f
Build Service Portals in ServiceNow	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e21e19c547d9325050593369126d43b1
Cloud Cost Management (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=914b177c93a3a6d056aeb94c5cba1056
Code Signing and Circle of Trust (CoT): Introduction	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=fffee6c947747690c2f2090fe16d4396
Customer Service Management Essentials On Demand [Deutsch]	ServiceNow On-Demand	German	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f6134637c3187698a1b37473e4013162
Customer Service Management Essentials On Demand [Español]	ServiceNow On-Demand	Spanish	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=24624a2647587ed04f97dc84f16d43fa
Customer Service Management Essentials On Demand [Français]	ServiceNow On-Demand	French	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b5ba29c447bc3a50b21a62c9e16d4348
Customer Service Management Essentials On Demand [Português (Brasil)]	ServiceNow On-Demand	Brazilian Portuguese	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b03fe09e4718b2504f97dc84f16d433e
Customize an Organization's ServiceNow Theme	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6abc84aa535cf25cc2245a01a0490e90
DevOps Change Velocity Fundamentals	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=bf5ce59b473fae5419dfe23c326d439f
DevOps Change Velocity Implementation	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=adfbe19b933faa90fb94b4886cba10a8
Digital End-User Experience (DEX) Bootcamp	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=76097d24c3157250e5533b877d013191
Domain Separation Basics	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=80924571977f2ed0e7b47b70f053afcc
Domain Separation Implementation	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f3fb457993b72a94f2d9bc686cba102a
Field Encryption Enterprise: Administration	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2eaac8e747c43a90b21a62c9e16d4380
Field Encryption Enterprise: Initial Setup	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c13acce793c0ba1c5402393d6cba101d
Field Encryption Enterprise: Limitations and Considerations	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=933b042fc34c7ad0e5533b877d0131b2
Financial Services Operations (FSO): Disputes Management Essentials (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=43afab6c873b2e10cfa68519dabb35dc
GRC: Third-party Risk Management (TPRM) Fundamentals (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=96f0b7d147bb26dc850ec705f16d433c
Introduction to Access Analyzer (v.5.0.1)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=dba62b6ec32b2a14e5533b877d01319a
Introduction to Access Observer	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7c2c00a3478c3618c2f2090fe16d4347
Introduction to Agentic AI [Deutsch]	ServiceNow On-Demand	German	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2002baef47993e10850ec705f16d4316
Introduction to Agentic AI [Français]	ServiceNow On-Demand	French	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c2313e67875d7e10cfa68519dabb358e
Introduction to Agentic AI [日本語]	ServiceNow On-Demand	Japanese	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=62823a6797553e10e7b47b70f053afa4
Introduction to AI Search and External Content Connectors (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=fb805e3897843e54e7b47b70f053af0a
Introduction to Data Privacy (v.7.0.0)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c14d262647fb2a10b8d109b4f16d4307
Introduction to Key Management Framework (KMF)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9dbbc0afc3cc7258c6009313e40131a0
Introduction to Log Export Service (v.3.3.0)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=84e5e32a8323e2d40593bcffeeaad36c
Introduction to ServiceNow Security Center (v.3.1.2)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=67d0046e47e366d04f97dc84f16d43ed
Introduction to Task Mining	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d920a9f997ff2ed0e7b47b70f053af9f
Introduction to Zero Copy Connector for ERP Data Products and Process Extensions	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=72e3387d937bea54fb94b4886cba1095
Introduction to Zero Trust Access	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7db9c86747407ed4b8d109b4f16d436d
Machine Identity Console Overview	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7e2d5b43877d2250cc49bbb5cebb35cf
Now Assist for Financial Service Operations (FSO) - Agentic AI - Implementation	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=42b219299349ba10fb94b4886cba100d
Now Assist for Financial Service Operations (FSO) - Skills - Implementation (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a9dc2b28c3fb2650e5533b877d0131b8
Operational Technology (OT) Change Management Essentials	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3e230429533fa250c2245a01a0490ef4
Personalize Your ServiceNow Theme	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6d7d4ce6935c36103cc0322d6cba1050
Process Mining Advanced	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d17d01fd47ff6e10c2f2090fe16d4365
Robotic Process Automation (RPA): Deploy and Manage Robots using RPA Hub	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ff5ec43687ffaa10cfa68519dabb353f
Robotic Process Automation (RPA): Initial Setup	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=481f8df18337e2900593bcffeeaad38d
Scripting in ServiceNow Fundamentals	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6906f7c947557210c2f2090fe16d43d0
Service Mapping Fundamentals (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7133d37c93e3e2545402393d6cba104c
ServiceNow Platform Implementation	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=65938c6a93a3aad0f2d9bc686cba10bc
ServiceNow Studio Fundamentals	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=906cc44153407a14c2245a01a0490e78
ServiceNow Vault Console Overview	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ac7d4fb1475eaad0850ec705f16d432d
Sourcing and Procurement Operations (SPO) Essentials (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=8b927a2cc32b6e90e5533b877d0131d8
Strategic Portfolio Management (SPM) Implementation (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=acf49f89c36baad4c6009313e401317f
Supplier Lifecycle Operations (SLO) Essentials (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b4c3fae047a36e98850ec705f16d4381
Use Case: ERP Data Product for Quote to Cash	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=140eeaae47b36a1076e07884f16d4368
Welcome to ServiceNow	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=92e0b5fb97d742506eedb30e6253afd0
Welcome to ServiceNow (Zurich)	ServiceNow On-Demand	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=386f3cf847b36a90c00af235126d430c
IT Service Management (ITSM) Fundamentals Simulator (Zurich)	ServiceNow Simulator	English	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f1912f5b471d7a10c2f2090fe16d439f

 

November 2025 

Content Name	Go Live Date	Link to Course
Welcome to Journey Level 2: Professional Platform Owner	2025-11-03	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a920c8a3c3847258c6009313e401313e
Scripting in ServiceNow Fundamentals On Demand [Français]	2025-11-04	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=741793fa47f07a1076e07884f16d4333
Agentic Workflows for CMDB and Data Manager Overview	2025-11-04	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=51cee8c4c3e0b6d8c6009313e4013162
Zero Copy Connector Basics	2025-11-04	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c505959493283e903cc0322d6cba1025
Agentic Workflow: Provide Advice on CMDB Governance	2025-11-04	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=989f2ccc8728b65ccfa68519dabb351c
Growth Experiences Essentials (Zurich)	2025-11-04	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=784d533587c87adccfa68519dabb35a5
Scripting in ServiceNow Fundamentals On Demand [Deutsch]	2025-11-04	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=5a44d89f473c3e10db63fb25126d43e7
Scripting in ServiceNow Fundamentals On Demand [Português (Brasil)]	2025-11-04	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e30340c7473c7a1095898641026d43f6
Now Assist for Supplier Lifecycle Operations (SLO) Essentials (2025 Q3 Store Release)	2025-11-04	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=fbcbb1894733e6d495898641026d43b9
Introduction to Growth Experiences (Zurich)	2025-11-04	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d78c5731934036dc3cc0322d6cba1020
فهم المتطلبات اللازمة لتنفيذ) Now Assist الذكاء الاصطناعي التوليدي)	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=1016314147417a10c2f2090fe16d436e
كيف يتمكّن مساعدو الذكاء الاصطناعي من التعلّم والتكيّف؟	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b391f181934db610f2d9bc686cba102c
Now Assist for IT Service Management (ITSM) Essentials	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=0b5bb9ac875d7a10cfa68519dabb3553
AI Agent Readiness: Defining Requirements for Implementation {Français}	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=678a8a319389fa1056aeb94c5cba10d4
ما هو الذكاء الاصطناعي التوكيلي؟	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f9373d059705b610e7b47b70f053af02
AI Agent Readiness: Defining Requirements for Implementation [日本語]	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c7f3d60b4701f2104f97dc84f16d4313
Application Development Fundamentals On Demand [Deutsch]	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2aac279793c53610fb94b4886cba1039
مقدمة عن الذكاء الاصطناعي التوليدي	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=35a021389389b2102fac74096cba10fb
AI Agent Readiness: Defining Requirements for Implementation [Português (Brasil)]	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=951eb903930136505402393d6cba1045
AI Agent Readiness: Defining Requirements for Implementation [Deutsch]	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=097a528f93cd7210f2d9bc686cba1059
Application Development Fundamentals On Demand [Français]	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=4f5a2247c309b210c6009313e401315a
استخدامات فعلية لمساعدي الذكاء الاصطناعي	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e6c43581870576105aa9ca2d0ebb351c
مقارنة بين مساعدي الذكاء الاصطناعي والذكاء الاصطناعي التقليدي	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=679ca5c9834976100593bcffeeaad350
مساعدو الذكاء الاصطناعي والأتمتة في عمليات سير العمل	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6613f5c9474d36107faa0415f16d4373
Application Development Fundamentals On Demand [Português (Brasil)]	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7e54a25b4745b6109844c1c4f16d43e4
تصميم الذكاء الاصطناعي للتعاون البشري	2025-11-18	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=823039c9c3457e10a1b37473e4013179
Public Sector Digital Services Essentials (Zurich)	2025-11-25	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e090c40993e3a690f2d9bc686cba101f

October 2025 

Course Name	Go Live Date	Link to Course
Introduction to App Engine Studio for Citizen Developers [Español]	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=deb7f7bd97d47e94e7b47b70f053afb0
Introduction to App Engine Studio for Citizen Developers [Português (Brasil)]	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=dc14733dc3d4b690c6009313e4013122
AI Control Tower (AICT) Implementation Bootcamp On Demand	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=1c0ab91e8757aa905aa9ca2d0ebb35f1
Get Started with Data Visualizations in Next Experience Dashboards [Deutsch]	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=36761b7d871c7e98cfa68519dabb353e
GRC: Continuous Authorization and Monitoring (CAM) Fundamentals	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=779a8e47976a2610e7b47b70f053af8f
Service Operations Workspace (SOW) Essentials	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2f31320487c6e6546a0bedbd0ebb353c
Get Started with Data Visualizations in Next Experience Dashboards [Español]	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=36489ff99758b6103845f3f0f053afc7
Introduction to App Engine Studio for Citizen Developers [Français]	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=1ce6d1338390769c0593bcffeeaad32d
Get Started with Data Visualizations in Next Experience Dashboards [Français]	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e3f19fb9479cb6104f97dc84f16d43be
Get Started with Data Visualizations in Next Experience Dashboards [Português (Brasil)]	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c2df47399398321c5402393d6cba10f3
Introduction to App Engine Studio for Citizen Developers [Deutsch]	2025-10-07	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a9bb7f3553d436d8c2245a01a0490ed3
Configure Price Quote (CPQ) Transaction Manager: Fields	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c90ecc9e47c8f29050593369126d43c8
Configure Price Quote (CPQ) Transaction Manager: Administration	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=1f1ecc9247c472904f97dc84f16d4338
Configure Price Quote (CPQ) Transaction Manager: Rule Action Types	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=cb4e4c164748bed4c00af235126d43d0
Configure Price Quote (CPQ) Configurator: Blueprints	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=542e00dac30cfe54c6009313e4013175
CPQ Transaction Manager Adminstration Overview	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9b0ec0d24748bed4c00af235126d438e
Configure Price Quote (CPQ) Transaction Manager: Rule Groupings	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d14e04de930832903cc0322d6cba10f4
Configure Price Quote (CPQ) Configurator: Rules	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3d0e40d2c3883e50e5533b877d0131d5
Configure Price Quote (CPQ) Configurator: Rule Product Actions	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=291ec4d297407e5ce7b47b70f053af5b
Configure Price Quote (CPQ) Transaction Manager: Rules Processing	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b14e441647c472904f97dc84f16d4351
Configure Price Quote (CPQ) Configurator: Rule Action Types	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ce0e445e930832903cc0322d6cba10ee
Configure Price Quote (CPQ) Configurator: Sets	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=8a2e08d6930c3a10f2d9bc686cba107f
Introduction to Configure Price Quote (CPQ)	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=945e44164748bed4c00af235126d43ff
Configure Price Quote (CPQ) Configurator: Matrix Loader	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d63e8c5e87407290cfa68519dabb3579
Configure Price Quote (CPQ) Configurator: Layout Wizard	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b33e4c1a47c47ad0c2f2090fe16d439e
Configure Price Quote (CPQ) Configurator: Configurable Products - Salesforce CPQ	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a20e0c5e470032989844c1c4f16d433f
Configure Price Quote (CPQ) Configurator: Rule Processing	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ff0ec45e930832903cc0322d6cba10bf
Configure Price Quote (CPQ) Transaction Manager: Layout UI Effects	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=4e1e4c9247c472904f97dc84f16d4394
Configure Price Quote (CPQ) Configurator: Picklist Extensions (PLE)	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=833e40de930832903cc0322d6cba10d2
Configure Price Quote (CPQ) Configurator: Configurable Products - Salesforce Revenue Cloud	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=444e88de470032989844c1c4f16d43ac
Configure Price Quote (CPQ) Transaction Manager: Integrations	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=793e4c9e53c87a18c2245a01a0490e9e
Configure Price Quote (CPQ) Transaction Manager: Personas	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ea4e889247c43a10b8d109b4f16d43ef
Configure Price Quote (CPQ) Configurator: Modifying Layouts	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e00e0c5a97007e5ce7b47b70f053affa
Configure Price Quote (CPQ) Configurator: Help Resources	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=103e0816930072945402393d6cba10d8
Configure Price Quote (CPQ) Configurator: Configurable Products - Custom eCommerce	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=621ec45a8384bad00593bcffeeaad34e
Configure Price Quote (CPQ) Transaction Manager: Events	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=fc2e449e930832903cc0322d6cba10c3
Configure Price Quote (CPQ) Transaction Manager: Views	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7b1e48da4700be1076e07884f16d4349
Configure Price Quote (CPQ) Configurator: Flightpath	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f44e449a47c47ad0c2f2090fe16d43c5
Configure Price Quote (CPQ) Transaction Manager: Layouts	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=440e881247c43a10b8d109b4f16d43d7
Configure Price Quote (CPQ) Configurator: Picklist Extensions Product Actions	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=453e809247c43a10b8d109b4f16d43a4
Configure Price Quote (CPQ) Transaction Manager: Stages	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=532ec81e87407290cfa68519dabb3512
Introduction to CPQ Configurator	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=57fdc09697ccb6103845f3f0f053aff1
Configure Price Quote (CPQ) Configurator: Fields	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=652ec09e97ccb6103845f3f0f053af19
Configure Price Quote (CPQ) Transaction Manager: Rules	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=262e08d247c472904f97dc84f16d43ca
Introduction to CPQ Transaction Manager	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=af4e8c1647c472904f97dc84f16d4367
Configure Price Quote (CPQ) Configurator: Layouts	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c43e8c1647c47ad0c2f2090fe16d43de
Configure Price Quote (CPQ) Configurator: Product Pickers	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3c5e84da8384bad00593bcffeeaad3bf
Configure Price Quote (CPQ) Configurator: Configurable Products - Shopify	2025-10-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=381e00d2470cf29050593369126d4334
Hiring Experiences Implementation Bootcamp On Demand	2025-10-20	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b34aed21c38cbe98a1b37473e401314f
Service Model Foundation (SMF) Essentials	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9e86fe27c3d47e58c6009313e40131cf
Engaging Executive Sponsors for Platform Owners	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=255c039847d7229cdb63fb25126d4378
Managing Sprints for Platform Owners	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b67b47d0479722944f97dc84f16d4329
Empowering Citizen Developers for Platform Owners	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=02cd8b5c935b265cfb94b4886cba106e
AI Strategy for Platform Owners	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9f80df585317aa50c2245a01a0490ef0
ITAM for Financial Services Implementation Bootcamp On Demand	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=758ac82593d07a1c3cc0322d6cba101e
Balance Platform Demands, Maintenance, and Value on the ServiceNow AI Platform	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=0c3bc79c4753a2907faa0415f16d43cd
A Platform Owner's Guide to Workshops and Successful Implementations	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=12e9879493dba2102fac74096cba10d2
Playbooks Essentials [日本語]	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=fab1816c979fe6503845f3f0f053afd7
Accelerating Value with a CoEI for Platform Owners	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ac6e831c4793a2907faa0415f16d4332
Manage Upgrades, Patches, and Clones for Platform Owners	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=15bc8b94479722944f97dc84f16d43f7
Playbooks Advanced [日本語]	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=27d2cd68475326d4850ec705f16d43b0
Platform Security and Compliance for Platform Owners	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=44bfcf50471ba2d495898641026d43c7
Strategic ServiceNow Administration for Professional Platform Owners	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=62101fdc479722944f97dc84f16d436a
Testing Strategy and Oversight for Platform Owners	2025-10-21	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6a2fc7945317aa50c2245a01a0490ebe
IT Operations Management (ITOM) Overview	2025-10-28	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c3b18d44c32cf6d8c6009313e40131c3
Now Assist Admin Console overview	2025-10-31	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=fa5f9f934774be1019dfe23c326d431b

September 2025 

Content Name	Content type	Go Live Date	Link to Course
Pro Tip Series: Identify Non-HR Profiles in HRSD	On-Demand	2025-09-30	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9032de1547ff2ed09844c1c4f16d4305
Sales and Order Management (SOM) Implementation Bootcamp On Demand (Yokohama)	On-Demand	2025-09-19	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=98a55951c3a3e6d0e5533b877d0131c9
Developer Sandbox Basics	On-Demand	2025-09-30	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=4bc515cf97047a503845f3f0f053af16
Process Mining Advanced	On-Demand	2025-09-03	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=41c482f247afa614b8d109b4f16d4361
Health and Safety Essentials	On-Demand	2025-09-23	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6d68191a87ce6a90e53afc48cebb3593
Enterprise Architecture (EA) Implementation (Zurich)	On-Demand	2025-09-30	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e5ef0a2197c666907f7070871153af87
Now Assist for Accounts Payable Operations (APO) Essentials (2025 Q2 Store Release)	On-Demand	2025-09-02	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=30779fa287a56a143a3a84c7cebb353b
Add a Save Button to a Form	On-Demand	2025-09-23	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=0e11260947b3ee9c850ec705f16d4346
ServiceNow Platform Implementation On Demand [Français]	On-Demand	2025-09-30	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6787583d83007a900593bcffeeaad3fe
Enterprise Architecture (EA) Fundamentals (Zurich)	On-Demand	2025-09-30	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7afbb6d287ae2e505aa9ca2d0ebb35de
Introduction to Employee Center (Zurich)	On-Demand	2025-09-30	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=eff7129c479362907faa0415f16d43c2
ServiceNow Platform Implementation On Demand [Español]	On-Demand	2025-09-30	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a53b6d8297c43edc3845f3f0f053af3d
Get Started with Platform Analytics Workspace [Español]	On-Demand	2025-09-24	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b265abdd4788b2d09844c1c4f16d434d
Employee Center Essentials (Zurich)	On-Demand	2025-09-30	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=8048d65447d7e21019dfe23c326d43a8
Get Started with Platform Analytics Workspace [Français]	On-Demand	2025-09-24	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3b87db5947c87a9050593369126d432b
Get Started with Platform Analytics Workspace [Português (Brasil)]	On-Demand	2025-09-24	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=652b5f91978c7e1c3845f3f0f053af5a
Get Started with Platform Analytics Workspace [Deutsch]	On-Demand	2025-09-24	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7081ef99c340bed8e5533b877d0131dd
Introduction to Access Controls	On-Demand	2025-09-16	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b7160aae47c262545cbdaf44846d43c2
Source Control Fundamentals	On-Demand	2025-09-23	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9124ea8547372610c2f2090fe16d43b9
Investment Funding Essentials	On-Demand	2025-09-02	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=5fac967947166ad0850ec705f16d432b
Introduction to Content Authoring in Employee Center (Zurich)	On-Demand	2025-09-30	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a768d65093dfee9856aeb94c5cba10ba
IT Service Management (ITSM) Fundamentals On Demand [Deutsch]	On-Demand	2025-09-16	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c8bf230797bb66503845f3f0f053afb8
ServiceNow Administration Fundamentals On Demand [Português (Brasil)]	On-Demand	2025-09-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d2b65a3c4733aa90c00af235126d43b0
IT Service Management (ITSM) Fundamentals On Demand [Français]	On-Demand	2025-09-16	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=801e9dad93332a54fb94b4886cba10ae
IT Service Management (ITSM) Fundamentals On Demand [Português (Brasil)]	On-Demand	2025-09-16	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=0b08885147f7aa54db63fb25126d4396
ServiceNow Administration Fundamentals On Demand [Deutsch]	On-Demand	2025-09-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a10c2fb447bb6e5076e07884f16d43e2
ServiceNow Administration Fundamentals On Demand [Français]	On-Demand	2025-09-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=76cfc3fc47336e5076e07884f16d4337
ServiceNow Administration Fundamentals On Demand [Español]	On-Demand	2025-09-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9571afc993f7ead42fac74096cba10bb
IT Service Management (ITSM) Fundamentals On Demand [Español]	On-Demand	2025-09-16	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=aecf14eb93fb2e905402393d6cba10ad

 

August 2025

Content Name	Content type	Go Live Date
Advanced Shipment Notification in Hardware Asset Management (HAM) Overview	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=1c505a678736a218cfa68519dabb3506
Agentic Workflow: Help Fulfill Procurement Requests	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=31268d6197b1a654eb773f11f053afdf
Agentic Workflow: Tuition Reimbursement	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=919eef774706a250850ec705f16d43c3
Application Development Fundamentals On Demand	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=35eefed887bb52d03a3a84c7cebb35f8
Asset Attestation Process and Use Cases in Hardware Asset Management (HAM) Overview	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d2e2d22793fa2a583cc0322d6cba1080
Asset Lifecycle Automation Tasks Overview	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c91a422f873a62d45aa9ca2d0ebb35b0
Configure and Manage Distribution Channels in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ea1f022b93ba66585402393d6cba101a
Configure and Manage Service Locations in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=98fe866f4772aa94c00af235126d4308
Configure Service Graph Connector for Microsoft SCCM for IT Asset Management	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=92a8ceefc3b6eed0a1b37473e401319d
Configure the Normalization Data Services Plugin with HAM Guided Setup	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=72d70263973a66943845f3f0f053af03
Create a Disposal Order in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=216216e347b2a6d0c2f2090fe16d43f4
Create a Hardware Inventory Stock Order in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=598f0aaf97b6ee14e7b47b70f053afd2
Create a Stockroom Using Hardware Asset Workspace	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=de3ac6a347f662149844c1c4f16d43d4
Create and Request a Hardware Asset Catalog Item in the Service Catalog	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=406f86a7933e6618fb94b4886cba10fc
Create and Use Pallets, Aisles, and Spaces for Asset Management	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=eeaa422b477ee69095898641026d43c2
Donate Assets with the Asset Donation Flow in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=fc82daa347b62610b21a62c9e16d43b3
Event Management Fundamentals On Demand [日本語]	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=cca1b73047e22210c00af235126d436b
Explore Asset Administration Modules: Asset and CI Creation	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9438663b4776a6149844c1c4f16d4347
HAM Success Portal in Hardware Asset Management (HAM) Overview	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=edb25e2b93fa629456aeb94c5cba1089
Hardware Asset Management (HAM) Features and Hardware Asset Workspace Overview	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=0d79c2eb933a66585402393d6cba10df
Hardware Asset Management (HAM): From Setup to Success - Part 1	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=628a0e6bc3f6eed0a1b37473e4013116
Hardware Asset Management (HAM): From Setup to Success - Part 2	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ba39ceaf47b662149844c1c4f16d4339
Install the Content Library Portal	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c5b942e7477ae258db63fb25126d4379
Install the Hardware Asset Management (HAM) Application	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ad77862f8336eed00593bcffeeaad370
Manage Return Merchandise Authorizations with the RMA Flow in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d402da2793b2a2582fac74096cba10f0
Perform an Asset Audit in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9b3fc2af4772aa94c00af235126d43f8
Perform Guided Setup for the Hardware Asset Management (HAM) Application	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=15a786ab933a2a583cc0322d6cba1044
Receive Assets on a Purchase Order in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=12209ee393fa629456aeb94c5cba101a
Reclaim Assets with the Asset Reclamation Flow in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b7d1926b477e66d076e07884f16d431b
Refresh Aged Assets in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=19c11aeb933e6618fb94b4886cba10a6
Remove Asset Records for Virtual Devices in Your Instance	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=dfc2926b93fa66585402393d6cba10f8
Request the Hardware Asset Management (HAM) Plugin	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3957c6a34732aa94c00af235126d4359
Source a Hardware Asset Request Through a Transfer Order	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=addf462747722a9050593369126d4300
Source a Hardware Asset Request Through a Vendor Purchase	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=5d0052a383b6eed00593bcffeeaad3a5
Source Hardware Asset Requests in Hardware Asset Management (HAM)	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7baf8e6f93ba2a583cc0322d6cba1055
Total Cost of Ownership (TCO) in Hardware Asset Management (HAM) Overview	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=5392d2afc3326654c6009313e4013136
Use Stock Rules for Inventory Control	On-Demand	2025-08-05	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b06a02e347f662149844c1c4f16d431d
Common Service Data Model (CSDM) Fundamentals	On-Demand	2025-08-12	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=62ebf27e53f26ed0c2245a01a0490e19
Decode the ServiceNow URL	On-Demand	2025-08-12	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=bd14484647fe62d4db63fb25126d4389
Legal Service Delivery (LSD) Simulator	Simulator	2025-08-12	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c9c4755147370294fd498a75d36d437f
GRC: Now Assist for Integrated Risk Management (IRM) Fundamentals	On-Demand	2025-08-14	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=bbc24a39930fead83cc0322d6cba1004
Configuration Management Database (CMDB) Fundamentals On Demand  [Español]	On-Demand	2025-08-19	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=049c590c830fa6140593bcffeeaad3ad
Configuration Management Database (CMDB) Fundamentals On Demand  [Français]	On-Demand	2025-08-19	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=0c7195c0938bee585402393d6cba106b
Configuration Management Database (CMDB) Fundamentals On Demand  [Português (Brasil)]	On-Demand	2025-08-19	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=15817508474b2e504f97dc84f16d4383
GRC: Privacy Management (PM) Essentials (Yokohama)	On-Demand	2025-08-19	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=532d3735973f1a987f7070871153aff6
Software Asset Management Fundamentals On Demand	On-Demand	2025-08-19	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=96420de447766e14b21a62c9e16d4339
Configure Microsoft Add-on and From SA Entitlements with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=cf4ee7a54793a610c2f2090fe16d438a
Configure Microsoft License Reservations in ServiceNow with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=586eeb25c3db2614c6009313e4013174
Configure Microsoft Step Up Licensing in ServiceNow with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=5d5e63e99317ea18f2d9bc686cba1001
Create a Reclamation Rule with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9c7c90f8c317ae9ce5533b877d0131f6
Create Custom Part Numbers and Custom Software Products with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=5f0c9cb04797ee1076e07884f16d437a
Create Internal Software Product Lifecycles and Lifecycle Averages	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=aa6c1c304753e2d050593369126d4316
Create Software Entitlements in Bulk with the Entitlement Import Feature in Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6ffb5c70939f6a5cfb94b4886cba1022
Create Software Entitlements Manually with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=05fb14b0939f6a5cfb94b4886cba1016
Create Software Entitlements Using the Guided Playbook Experience with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6aeb90f487dfa25ccfa68519dabb357b
Evaluate and Address Normalization and Part Number Suggestions with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2a1c147c47db2a18c2f2090fe16d43d4
Gather and Create Software Entitlements with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=4ccb143847176e54b21a62c9e16d4322
Identify Removal Candidates and Reclaim Software Installations with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=8c2dd4744797ee1076e07884f16d4330
Implement Software Asset Management (SAM) Professional Content Services	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=02395c784717a69cdb63fb25126d4386
Install and Configure Normalization Data Services (NDS) with SAM Professional Guided Setup	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=660a94f0c317ae9ce5533b877d0131c5
Install and Use the Content Library Portal with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f51b1cf847df6a58b8d109b4f16d43e6
Integrate Software Asset Management (SAM) Professional with Salesforce CRM, Part 1: Register a Salesforce Application	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9e1eef654793a610c2f2090fe16d4385
Integrate Software Asset Management (SAM) Professional with Salesforce CRM, Part 2: Create a Salesforce CRM Integration Profile	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b62e23a1935fa61056aeb94c5cba10d7
Integrate Software Asset Management (SAM) Professional with Salesforce CRM, Part 3: Subscription Validation and Optimization Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=904ea3e94793e218850ec705f16d43a1
Integrate with Microsoft 365 Series: Configure Updates on Microsoft 365 Admin Center	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=76bd2325c35fe210a1b37473e401319b
Integrate with Microsoft 365 Series: Create a Microsoft 365 Integration Profile	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=10dde7a547576ed050593369126d439c
Integrate with Microsoft 365 Series: Enable Service Principal Authentication for Power BI	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6dade7294793e218850ec705f16d437d
Integrate with Microsoft 365 Series: Register a Microsoft Azure AD Application	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ef8da3ed875fa610cfa68519dabb357c
Integrate with Microsoft 365: Semi Automated Import for Visio, Project, and Copilot Usage Data Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=cdeda36147176a5076e07884f16d435f
IT Asset Management: Strategy That Makes ITAM Stick Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3bce636147dbe298b8d109b4f16d4346
Microsoft 365 Guided Setup in Software Asset Management (SAM) Professional Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7a3c23259397269cfb94b4886cba10da
Now Assist for Sourcing and Procurement Operations (SPO) Essentials (2025 Q2 Store Release)	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3dd69b6e87a1e6506838fd16dabb3597
Optimize License Compliance with Software Install Conditions	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=732cd0309317ea903cc0322d6cba1075
Reclaim Assets with the Asset Reclamation Flow in Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f79d543c4713261095898641026d43ad
Request the Software Asset Management (SAM) Professional Plugins	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c7291cf8979bea503845f3f0f053afa1
Restrict Software Models with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a68c907453d3ee50c2245a01a0490e30
Sales and Order Management (SOM) Essentials	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6486a8c747c35650ac2f89c2e36d433e
Software Asset Management (SAM) Professional Reconciliation Process Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=290c1cbc47df6a58b8d109b4f16d434b
Software Asset Management (SAM) Professional Software Spend Detection Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=243c2fa5479be298b8d109b4f16d43b3
Software Asset Management (SAM) Professional: Create the SaaS Integration for Aha!	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=98be632597d3a250e7b47b70f053af6b
Software Asset Management (SAM) Professional: Create the SaaS Integration for Box	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f1ceaf2d475bee944f97dc84f16d4308
Software Asset Management (SAM) Professional: Create the SaaS Integration for Dropbox	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7f9ee7ed479be25019dfe23c326d43e7
Software Asset Management (SAM) Professional: Create the SaaS integration for PagerDuty	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3e8e63a9939766905402393d6cba101a
Software Asset Management (SAM) Professional: Create the SaaS Integration for Zoom	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b88e6b2dc3572610e5533b877d013191
Software Asset Management (SAM) Professional: From Setup to Success - Part 1	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c119d8f0475f26589844c1c4f16d43fb
Software Asset Management (SAM) Professional: From Setup to Success - Part 2	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a8291c70939faa505402393d6cba10bc
Software Asset Management (SAM) Professional: SaaS Software Usage Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=400ea361935fa61056aeb94c5cba10ac
Software Asset Management (SAM) Professional: SaaS User Resolution Rules Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=4afd636d479be298b8d109b4f16d434a
Software Asset Management (SAM) Professional: Success Portal (Part 1 of 5) - Success Goals and Activities Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=dd3d94f04753e2d050593369126d43e1
Software Asset Management (SAM) Professional: Success Portal (Part 2 of 5) - Value Builder Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9e4d183847d7221cc00af235126d43e8
Software Asset Management (SAM) Professional: Success Portal (Part 3 of 5) - SAM Maturity Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ad7aa761479762dcdb63fb25126d4397
Software Asset Management (SAM) Professional: Success Portal (Part 4 of 5) - Product Setups Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=4b0c6329979f26903845f3f0f053afa1
Software Asset Management (SAM) Professional: Success Portal (Part 5 of 5) - Health Check Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ce2c2329535f2a90c2245a01a0490eb4
Software Discovery Maps for Software Asset Management (SAM) Professional Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=cf7bd0f44713261095898641026d43b4
Software Discovery Models for Software Asset Management (SAM) Professional Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e66b18b4939faa505402393d6cba1018
Software Installation Table Attributes Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7c6b5cf047d7221cc00af235126d43e4
Software License Downgrade and Upgrade Rights Functionality Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=452cd834971b2a10e7b47b70f053afcf
Software Product Lifecycles Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=933c10f0939f6a5cfb94b4886cba1040
Software Usage Data Overview	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=027c1cf0c353a258a1b37473e4013158
Source a Software Request Through a Purchase Order with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=4f2b94b4939faa505402393d6cba10c3
Source a Software Request Through Stock with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ff1bdcbc935f6a5cfb94b4886cba101f
Use the Published Products Feature with the Software Asset Management Workspace	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ee6ee7e197d3a250e7b47b70f053af69
Verify SaaS Subscriptions Imports with Software Asset Management (SAM) Professional	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e3edeb6593dbaad03cc0322d6cba1057
Welcome to ServiceNow [Italiano]	On-Demand	2025-08-26	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=8eeb8c3c47a7e21476e07884f16d43b3
ServiceNow Lens Overview	On-Demand	2025-08-27	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a3c93e254717ae589844c1c4f16d43d2

 

July 2025 

Content Name	Content Type	Go Live Date	Catalog	Net New or Updated
Accounts Payable Operations (APO) Essentials	On Demand	July 1	Foundations	Updated
Agentic Workflow: Coordinate Supplier Onboarding	On Demand	July 1	Foundations	New
Agentic Workflow: Help Fulfill Procurement Requests	On Demand	July 1	Foundations	New
Agentic Workflow: Resolve Supplier Questions	On Demand	July 1	Foundations	New
Introduction to App Engine Studio for Citizen Developers (Japanese)	On Demand	July 1	Foundations	Updated
Now Assist Essentials (2024 Q4 Store Release) (Japanese)	On Demand	July 1	Foundations	Updated
Public Sector Digital Services (PSDS) Playbooks (Yokohama)	On Demand	July 1	Foundations	Updated
Ask a Ranger Video Series for IT Operations Management	Learning Path	July 1	Foundations	New
Application Vulnerability Response: Veracode Integration	On Demand	July 8	Foundations	Updated
Finance Case Management Implementation Bootcamp On Demand	On Demand	July 8	Foundations	New
Get to Value Quickly with S2P Operations	On Demand	July 8	Foundations	New
Introduction to Talent Development (Yokohama)	On Demand	July 8	Foundations	Updated
Platform Analytics (PA) Advanced On Demand (Japanese)	On Demand	July 8	Advanced	Updated
Platform Analytics (PA) Overview (Japanese)	On Demand	July 8	Foundations	Updated
Software Asset Management Fundamentals On Demand (Japanese)	On Demand	July 8	Fundamentals	Updated
Talent Development Essentials (Yokohama)	On Demand	July 8	Foundations	Updated
Workforce Optimization Essentials (Japanese)	On Demand	July 8	Foundations	Updated
Discovery Fundamentals On Demand (Japanese)	On Demand	July 15	Fundamentals	Updated
Hardware Asset Contract Overview On Demand	On Demand	July 15	Foundations	New
Enterprise Architecture (EA) Fundamentals (Japanese)	On Demand	July 15	Fundamentals	New
Introduction to Retail Portal	On Demand	July 15	Foundations	New
Now Assist Essentials (2025 Q2 Store Release)	On Demand	July 15	Foundations	Updated
Now Assist for Vulnerability Response Implementation Bootcamp On Demand	On Demand	July 15	Foundations	New
Software Asset Management (SAM) Simulator	Simulator	July 15	Foundations	Updated
Sourcing and Procurement Operations (SPO) Essentials (Japanese)	On Demand	July 15	Foundations	Updated
Agentic Workflow: Resolve Noncritical HR Cases	On Demand	July 22	Foundations	New
Configuration Management Database (CMDB) Fundamentals On Demand (Japanese)	On Demand	July 22	Fundamentals	Updated
Contract Management Pro (CMP) Implementation Bootcamp On Demand	On Demand	July 22	Foundations	New
Field Service Management (FSM) Implementation On Demand (Japanese)	On Demand	July 22	Advanced	Updated
Service Model Foundation (SMF) Essentials (Japanese)	On Demand	July 22	Foundations	New
Agentic Workflow:  ITOM Triage and Analyze Alerts	On Demand	July 29	Foundations	New
Now Assist for Creator Essentials (2025 Q2 Store Release)	On Demand	July 29	Foundations	Updated
Now Assist for IT Operations Management (ITOM) Implementation (Yokohama)	On Demand	July 29	Foundations	Updated

 

June 2025 

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Vulnerability Response Implementation	Instructor-led training	June 16	Advanced	Updated
GRC: Integrated Risk Management (IRM) Implementation On Demand	On Demand	June 17	Advanced	Updated
UI Builder Fundamentals (Japanese)	On Demand	June 17	Fundamentals	Updated
Financial Services Operations (FSO): Disputes Management Essentials	On Demand	June 17	Foundations	Updated
Event Management Fundamentals	On Demand	June 23	Fundamentals	Updated
Configure Strategic Planning Workspace	On Demand	June 24	Foundations	New
Manage Financials in Strategic Planning Workspace	On Demand	June 24	Fundamentals	New
Operational Technology (OT) Incident Management Essentials	On Demand	June 24	Foundations	Updated
Public Sector Digital Services (PSDS) Essentials (Yokohama)	On Demand	June 24	Foundations	Updated
Strategic Planning Extras	On Demand	June 24	Foundations	New
UI Builder Fundamentals [Español]	On Demand	June 24	Foundations	New
UI Builder Fundamentals [Français]	On Demand	June 24	Foundations	New
UI Builder Fundamentals [Português Brasileiro]	On Demand	June 24	Foundations	New
Unified Experience from ServiceNow and Genesys Implementation	On Demand	June 24	Foundations	New

 

Content Name	Content Type	Go Live Date	ServiceNow University Link
Application Development Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=8c27ba4cdb5eff40de3cdb85ca961916
Configuration Management Database (CMDB) Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e79cd6971bc01410ce5420622a4bcb6f
Customer Service Management (CSM) Essentials	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=94d7ead147e4fd102a090dcbd36d43c7
Field Service Management (FSM) Implementation	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=6d67be84db1a7340760a7104399619c1
GRC: Third-party Risk Management (TPRM) Implementation	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=1c687208db1a7340760a7104399619ab
Human Resources (HR) Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2d97b2c4db1a7340760a7104399619e3
Human Resources (HR) Implementation	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f197b2c4db1a7340760a7104399619e5
IT Service Management (ITSM) Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=95b7728cdb5eff40de3cdb85ca9619ab
IT Service Management (ITSM) Implementation	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=11b7728cdb5eff40de3cdb85ca9619ad
Platform Analytics (PA) Advanced	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=87f7fac4db1a7340760a710439961908
Platform Analytics (PA) Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=87f7fac4db1a7340760a710439961908
Scripting in ServiceNow Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e728f68cdb5eff40de3cdb85ca961950
Security Incident Response (SIR) Implementation	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7b28f68cdb5eff40de3cdb85ca96199c
Security Operations (SecOps) Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=4038f68cdb5eff40de3cdb85ca9619a3
Service Portal Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ae383a8cdb5eff40de3cdb85ca9619bd
ServiceNow Administration Advanced	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2c5884804739dd505cbdaf44846d437a
ServiceNow Administration Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=fbb6cc4847f5dd505cbdaf44846d436a
ServiceNow Platform Implementation	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f4383a8cdb5eff40de3cdb85ca961920
Software Asset Management (SAM) Professional Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=8f387a8cdb5eff40de3cdb85ca961917
Strategic Portfolio Management (SPM) Fundamentals	Live class	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=617f9afd936052d056aeb94c5cba1068
Adaptive Authentication Overview (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f44c30f29792da54e4fb72de2153afec
API Insights Bootcamp On Demand	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=396d0d688740229ce6ba74c7dabb3534
App Engine for ERP Fundamentals (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=a62f98a64700e21019dfe23c326d4344
Automation Center Overview	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d37d9922c3802610a1b37473e4013137
Code Signing and Circle of Trust (CoT): Introduction	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d4ea7d9297d9aa10524eb3cf9153af98
Configuration Management Database (CMDB) Fundamentals On Demand	On-Demand	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c03ca22847ec66547faa0415f16d43f4
Customize an Organization's ServiceNow Theme	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ff935831973bd6d4a916b4be2153af7e
Field Encryption Enterprise: Administration (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=880af354470ce2d8ca332a81736d43d8
Field Encryption Enterprise: Initial Setup (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=61d63b149708ea1c524eb3cf9153af4b
Field Encryption Enterprise: Limitations and Considerations (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9d0bf35087cc269ccc49bbb5cebb355a
Field Service Management (FSM) Fundamentals On Demand	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ef8e060797afde50f6913ce0f053af7a
Financial Service Operations (FSO) Implementation Bootcamp On Demand	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=b222c6df4794e214b8d109b4f16d438e
Financial Services Operations (FSO): Insurance Essentials (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=30769eb787bf16d8bfe94088dabb350f
GRC: Audit Management Essentials (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7662351897c4a2d4f6913ce0f053af34
Introduction to Access Observer (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=5936ac4f87875650cc49bbb5cebb3571
Introduction to Cloud Encryption	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=77b965b797f79a582192b37de053af96
Introduction to Encryption and Keys	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=44cb9cfc47982a50850ec705f16d4363
Introduction to Entity View Action Mapper (EVAM)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=dbb5c47997bfd618e4fb72de2153af4a
Introduction to External Component Development	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=5343d47d873f16d8e6ba74c7dabb3500
Introduction to Key Management Framework (KMF)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2a9bd0788398ee100593bcffeeaad388
Introduction to ServiceNow HealthScan and Instance Scan	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e69d403d973f5ed0adf832471153af3e
Introduction to ServiceNow Security Center (v.2.1.0)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=5166456847a4aa14850ec705f16d432e
Manage Goals in Strategic Planning Workspace	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=2ee9420d87106290cfa68519dabb3530
Now Assist for Financial Service Operations (FSO) Implementation (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=c9d6f870970cea9c5b0b7ec11153afc3
Now Support Administration Overview	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=9960d90f97986ed03845f3f0f053af04
Personalize Your ServiceNow Theme	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=19049c3d87f75e946a0bedbd0ebb35ac
Platform Analytics (PA) Advanced On Demand	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e48e299f8762d290cc49bbb5cebb3500
Platform Analytics (PA) Fundamentals On Demand	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=746fa19797a6d6902192b37de053af6e
Robotic Process Automation (RPA): Build a Robot using Design Studio	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3a3b996693c062103cc0322d6cba1054
Robotic Process Automation (RPA): Deploy and Manage Robots using RPA Hub	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=cc4d11a247486610850ec705f16d43b6
Robotic Process Automation (RPA): Initial Setup	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=0f42456d4746ae903c6f6013e16d43b7
Scripting in ServiceNow Fundamentals On Demand	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=f424ca5a87f71e143a3a84c7cebb3509
Service Mapping Fundamentals On Demand	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ab910af9478ca610c2f2090fe16d438f
Service Provider Architecture	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=d4b0adea470462104f97dc84f16d4388
ServiceNow Administration Extras	On-Demand	2025-06-09	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=cb1502d7c3942290c6009313e401315d
ServiceNow Platform Implementation On Demand	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7e48493d4728a6944f97dc84f16d431b
ServiceNow University Content Standards	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=7c569da293c9a650d28b7e6badba10c1
ServiceNow User Interface Overview (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=151cc715973966d48934b67e6253af6b
Sourcing and Procurement Operations (SPO) Implementation Essentials	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=95cb9d0697856e10524eb3cf9153af9a
Strategic Portfolio Management (SPM) Implementation On Demand (Yokohama)	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=3349dedf876796d452417445dabb353f
Service Mapping Advanced On Demand	On-Demand	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ff7c7a388700e6946838fd16dabb35cb
Human Resources (HR) Unguided Simulator (Yokohama)	Simulator	2025-06-10	https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=ddd6178e93fca6502fac74096cba10cd

 

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
UI Builder Fundamentals (Yokohama)	On Demand	June 2	Foundations	Updated
AI Agents: AI Agent Administration	On Demand	June 3	Foundations	New
AI Agents: Build AI Agents that Plan, Reason, and Automate Workflows	On Demand	June 3	Foundations	New
AI Agents: Build an AI Agent	On Demand	June 3	Foundations	New
AI Agents: Build an Intelligent AI Agent to Automate Your Organization	On Demand	June 3	Foundations	New
AI Agents: Configure AI Agents	On Demand	June 3	Foundations	New
Human Resources Service Delivery (HRSD) Fundamentals On Demand (Japanese)	On Demand	June 3	Fundamentals	Updated
Human Resources Service Delivery (HRSD) Implementation On Demand (Japanese)	On Demand	June 3	Advanced	Updated
Now Assist for HR Service Delivery (HRSD) Essentials (March 2025 Store Release)	On Demand	June 3	Foundations	Updated
Now Assist for IT Operations Management (ITOM) Implementation (Japanese)	On Demand	June 3	Foundations	Updated
Security Operations (SecOps) Fundamentals On Demand (Japanese)	On Demand	June 3	Fundamentals	Updated
Supplier Lifecycle Operations (SLO) Essentials	On Demand	June 3	Foundations	Updated

May 2025

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Navigate the HAM Success Portal (Vancouver)	On Demand	May 1	Foundations	New
Assign Agile Teams and Resources to Hybrid Projects	On Demand	May 13	Foundations	New
Manage Capacity Planning in Strategic Planning Workspace	On Demand	May 13	Foundations	New
Mobile: Create an Application	On Demand	May 13	Foundations	Updated
Now Assist for Strategic Portfolio Management (SPM) Implementation Bootcamp On Demand	On Demand	May 13	Foundations	New
UI Builder Advanced (Yokohama)	On Demand	May 13	Foundations	Updated
Customer Access Management Essentials	On Demand	May 20	Foundations	New
GRC: Digital Operational Resilience Management (DORM) Bootcamp On Demand	On Demand	May 20	Foundations	New
IT Service Management (ITSM) Implementation On Demand (Japanese)	On Demand	May 20	Advanced	Updated
Service Graph Connector Central Bootcamp On Demand	On Demand	May 20	Foundations	New
Service Observability Bootcamp On Demand	On Demand	May 20	Foundations	Updated
ServiceNow Platform Implementation On Demand [Português Brasileiro]	On Demand	May 20	Advanced	Updated
Synthetic Monitoring Bootcamp On Demand	On Demand	May 20	Foundations	New
Welcome to ServiceNow [Português Brasileiro]	On Demand	May 20	Foundations	Updated
Bridging the Gap: Introduction to the Now Platform (Japanese)	On Demand	May 27	Foundations	New
CMDB Data Manager Overview	On Demand	May 27	Foundations	New
Integration Hub: Advanced (Japanese)	On Demand	May 27	Foundations	Updated
Integration Hub: Create New Spokes (Japanese)	On Demand	May 27	Foundations	Updated
Integration Hub: Introduction (Japanese)	On Demand	May 27	Foundations	Updated
Integration Hub: Use Store Spokes (Japanese)	On Demand	May 27	Foundations	Updated
Introduction to Feedback in Strategic Planning Workspace	On Demand	May 27	Foundations	New
IT Service Management (ITSM) Fundamentals On Demand (Japanese)	On Demand	May 27	Fundamentals	Updated
Now Assist for CMDB and De-Duplication Templates Overview	On Demand	May 27	Foundations	Updated
Security Incident Response (SIR) Implementation On Demand (Japanese)	On Demand	May 27	Advanced	Updated
Strategic Portfolio Management (SPM) Fundamentals On Demand (Japanese)	On Demand	May 27	Fundamentals	Updated

April 2025

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
AI Agents Essentials (2025 Q1 Store Release)	On Demand	April 1	Foundations	New
Create a Resource Card by Work Type	On Demand	April 1	Foundations	New
Enterprise Architecture (EA) Implementation (Japanese)	On Demand	April 1	Foundations	New
Introduction to Log Export Service (v.3.1.0)	On Demand	April 1	Foundations	Updated
Introduction to ServiceNow Vault	On Demand	April 1	Foundations	New
Now Assist for CMDB Essentials (Japanese)	On Demand	April 1	Foundations	New
Sourcing and Procurement Operations (SPO) Essentials	On Demand	April 1	Foundations	Updated
Welcome to ServiceNow [Deutsch]	On Demand	April 1	Foundations	Updated
Welcome to ServiceNow [Español]	On Demand	April 1	Foundations	Updated
Welcome to ServiceNow [Français]	On Demand	April 1	Foundations	Updated
Welcome to ServiceNow (Japanese)	On Demand	April 1	Foundations	Updated
Discovery Fundamentals On Demand	On Demand	April 1	Fundamentals	Updated
Discovery Fundamentals (ILT)	On Demand	April 1	Fundamentals	Updated
Build a ServiceNow Roadmap and Get Value Quickly	On Demand	April 8	Foundations	New
Choose the Right Software Development Methodology	On Demand	April 8	Foundations	New
Create a Citizen Development Program	On Demand	April 8	Foundations	New
Deliver Business Value with the Now Platform	On Demand	April 8	Foundations	New
Find the Right Training for Your Team	On Demand	April 8	Foundations	New
Implementation Roles and Responsibilities Guide	On Demand	April 8	Foundations	New
Introduction to Data Privacy (v.6.0.0)	On Demand	April 8	Foundations	Updated
Introduction to Zero Trust Access (Yokohama)	On Demand	April 8	Foundations	New
Leverage the ServiceNow Partner Ecosystem for Platform Owners	On Demand	April 8	Foundations	New
Navigate ServiceNow Licensing and Entitlements	On Demand	April 8	Foundations	New
Assign Resources to a Phase	On Demand	April 8	Foundations	New
Now Assist for Customer Service Management (CSM) Essentials (Nov 2024) (Japanese)	On Demand	April 8	Foundations	Updated
Now Support and What It Can Do for You	On Demand	April 8	Foundations	New
Organizational Change Management (OCM) for Platform Owners	On Demand	April 8	Foundations	New
Service Portal Fundamentals On Demand (Japanese)	On Demand	April 8	Fundamentals	Updated
ServiceNow Applications that Drive Platform Success	On Demand	April 8	Foundations	New
ServiceNow Platform Implementation On Demand (Japanese)	On Demand	April 8	Advanced	Updated
ServiceNow Security Program Overview	On Demand	April 8	Foundations	New
Tech IT, Don't Wreck IT Podcast: Navigating AI and ServiceNow	On Demand	April 8	Foundations	New
Verify Certification Status	On Demand	April 8	Foundations	New
View resource assignments across multiple projects	On Demand	April 8	Foundations	New
Welcome to ServiceNow (Korean)	On Demand	April 8	Foundations	Updated
Accounts Payable Operations (APO) Essentials (Japanese)	On Demand	April 15	Foundations	New
Add a Favorite in ServiceNow	On Demand	April 15	Foundations	New
Engagement Messenger Overview (Japanese)	On Demand	April 15	Foundations	New
Get Started with Theme Builder (Japanese)	On Demand	April 15	Foundations	Updated
Introduction to Access Analyzer (v.4.0.1)	On Demand	April 15	Foundations	Updated
Introduction to Access Controls (Japanese)	On Demand	April 15	Foundations	Updated
Introduction to Data Policies (Japanese)	On Demand	April 15	Foundations	New
Introduction to Strategic Planning Workspace	On Demand	April 15	Foundations	New
Now Assist for Creator Essentials (Japanese)	On Demand	April 15	Foundations	Updated
Now Assist for Customer Service Management (CSM) Essentials (Jan 2025 Store Release)	On Demand	April 15	Foundations	Updated
Now Assist for Human Resources Service Delivery (HRSD) Essentials (Dec 2024 Store Release) (Japanese)	On Demand	April 15	Foundations	Updated
Now Assist for IT Service Management (ITSM) Essentials (Japanese)	On Demand	April 15	Foundations	Updated
Now Assist for Software Asset Management (SAM) Implementation	On Demand	April 15	Foundations	New
Now Assist Skill Kit Fundamentals	On Demand	April 15	Foundations	New
Robotic Process Automation (RPA): High Density Robots	On Demand	April 15	Foundations	New
ServiceNow Administration Advanced On Demand (Japanese)	On Demand	April 15	Advanced	Updated
ServiceNow Studio Overview (Japanese)	On Demand	April 15	Foundations	New
Employee Center Essentials (Yokohama)	On Demand	April 22	Foundations	Updated
GRC: Business Continuity Management (BCM) Implementation (Japanese)	On Demand	April 22	Advanced	Updated
GRC: Business Continuity Management (BCM) Implementation Assessment Simulator (Japanese)	On Demand	April 22	Advanced	Updated
Hardware Asset Management (HAM) Device as a Service (DaaS) Implementation Bootcamp On Demand (Japanese)	On Demand	April 22	Advanced	New
Introduction to App Engine Studio for Developers (Japanese)	On Demand	April 22	Foundations	Updated
Introduction to Content Authoring in Employee Center (Yokohama)	On Demand	April 22	Foundations	Updated
Introduction to Employee Center (Yokohama)	On Demand	April 22	Foundations	Updated
Service Mapping Fundamentals On Demand (Japanese)	On Demand	April 22	Fundamentals	Updated
Vulnerability Response (VR) Implementation On Demand (Japanese)	On Demand	April 22	Advanced	Updated
DevOps Change Velocity Fundamentals	On Demand	April 29	Foundations	Updated
DevOps Change Velocity Implementation	On Demand	April 29	Advanced	Updated
Explore the Access Analyzer	On Demand	April 29	Foundations	New
Introduction to Portfolio Planning in Strategic Planning Workspace	On Demand	April 29	Foundations	New
Now Assist for Public Sector Digital Services (PSDS) Implementation (Jan 2025 Store Release)	On Demand	April 29	Foundations	Updated
Operational Technology Asset Management (OTAM) Implementation On Demand	On Demand	April 29	Advanced	New
Plan a Hybrid Project	On Demand	April 29	Foundations	New
Tech IT, Don't Wreck IT Podcast: Exploring ServiceNow Virtual Agent	On Demand	April 29	Foundations	New
Vulnerability Response: Shodan Exploit Integration (On Demand)	On Demand	April 29	Foundations	Updated

March 2025

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Health and Safety Implementation Bootcamp On Demand	On Demand	March 4	Foundations	Updated
Now Assist for Customer Service Management (CSM) Essentials (Nov 2024 Store Release)	On Demand	March 4	Foundations	Updated
Now Assist for Financial Service Operations (FSO) Implementation (Japanese)	On Demand	March 4	Foundations	Updated
Cancel a Resource Assignment	On Demand - Microlearning	March 12	Foundations	New
Configure ACLs to Control Resource Assignments for Project Managers	On Demand - Microlearning	March 12	Foundations	New
Supplier Lifecycle Operations (SLO) Essentials (Japanese)	On Demand	March 11	Foundations	Updated
GRC: Integrated Risk Management (IRM) Simulator (Japanese)	Simulator	March 11	Foundations	Updated
Field Service Management (FSM) Implementation On Demand	On Demand	March 14	Advanced	Updated
GRC: Introduction to Compliance Case Management (CCM)	On Demand	March 18	Foundations	New
Contact Center as a Service (CCaaS) Integration Bootcamp On Demand	On Demand	March 18	Foundations	New
Customer Service Management (CSM) Essentials On Demand (Japanese)	On Demand	March 18	Fundamentals	Updated
Customer Service Management (CSM) Implementation Best Practices	On Demand	March 18	Advanced	New
Strategic Portfolio Management (SPM) Implementation On Demand (Japanese)	On Demand	March 18	Advanced	Updated
Flow Designer: Introduction (Brazilian Portuguese)	On Demand	March 18	Foundations	New
Flow Designer: Create Subflows and Actions (Brazilian Portuguese)	On Demand	March 18	Foundations	New
Flow Designer: Create a Flow (Brazilian Portuguese)	On Demand	March 18	Foundations	New
AI Agent Readiness: Defining Requirements for Implementation	On Demand	March 18	Foundations	New
ServiceNow Agentic AI Offerings Overview	On Demand	March 18	Foundations	New
Service Catalog, Service Definition, and Case Types Bootcamp On Demand	On Demand	March 18	Foundations	New
Sold Product, Install Base, and CSDM for CIWF Bootcamp On Demand	On Demand	March 18	Foundations	New
Claim a Lab Instance for Hands-on Practice	On Demand	March 25	Foundations	New
GRC: Third-party Risk Management (TPRM) Implementation On Demand (Japanese)	On Demand	March 25	Advanced	New
Introduction to AI Search and External Content Connectors	On Demand	March 25	Foundations	New
RiseUp with ServiceNow AMS Veteran Program	On Demand	March 25	Foundations	New

February 2025

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Create a Service Portal Theme (Japanese)	On Demand	February 4	Foundations	Updated
Create a Workspace Theme (Japanese)	On Demand	February 4	Foundations	Updated
Customize an Organization's ServiceNow Theme (Japanese)	On Demand	February 4	Foundations	Updated
Employee Center Essentials (Japanese)	On Demand	February 4	Foundations	Updated
GRC: Integrated Risk Management (IRM) Fundamentals On Demand	On Demand	February 4	Foundations	Updated
GRC: Third-party Risk Management (TPRM) Implementation Simulator (Xanadu)	Simulator	February 4	Foundations	Updated
Introduction to Employee Center (Japanese)	On Demand	February 4	Foundations	Updated
Introduction to Content Authoring in Employee Center (Japanese)	On Demand	February 4	Foundations	Updated
Operational Technology (OT) Change Management Essentials (Japanese)	On Demand	February 4	Foundations	Updated
Personalize Your ServiceNow Theme (Japanese)	On Demand	February 4	Foundations	Updated
Environmental, Social, Governance Management (ESGM) Implementation	On Demand	February 11	Advanced	Updated
Hardware Asset Management (HAM) Fundamentals On Demand	On Demand	February 11	Fundamentals	Updated

January 2025

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Now Assist for IT Operations Management (ITOM) Implementation	On Demand	January 14	Foundations	New
Application Development Fundamentals On Demand (Japanese)	On Demand	January 14	Fundamentals	Updated
Engagement Messenger Overview	On Demand	January 14	Foundations	New
Enterprise Architecture (EA) Fundamentals (Xanadu)	On Demand	January 14	Fundamentals	New
Enterprise Architecture (EA) Implementation (Xanadu)	On Demand	January 14	Advanced	New
Financial Services Operations (FSO): Banking & Wealth Essentials (Japanese)	On Demand	January 14	Foundations	New
Configurable Portal Widgets Overview	On Demand	January 21	Foundations	New
Supplier Lifecycle Operations (SLO) Essentials	On Demand	January 21	Foundations	Updated
Introduction to Talent Development (Xanadu)	On Demand	January 28	Foundations	Updated
Now Assist Data Kit Overview	On Demand	January 28	Foundations	New
Now Assist Essentials (2024 Q4 Store Release)	On Demand	January 28	Foundations	Updated
Now Assist for Public Sector Digital Services (PSDS) Implementation (Aug 2024 Store Release)	On Demand	January 28	Foundations	Updated
Now Assist for Human Resources Service Delivery (HRSD) Essentials (Dec 2024 Store Release)	On Demand	January 28	Foundations	Updated
Now Assist for Service Graph Connectors (SGC) Implementation	On Demand	January 28	Foundations	New
Now Assist for IT Service Management (ITSM) Essentials (Dec 2024 Store Release)	On Demand	January 28	Foundations	Updated
ServiceNow User Interface Overview (Japanese)	On Demand	January 28	Foundations	New
Talent Development Essentials (Xanadu)	On Demand	January 28	Foundations	Updated
Vulnerability Response: Rapid7 Integration (Japanese)	On Demand	January 28	Foundations	Updated
Workforce Optimization Essentials (Xanadu)	On Demand	January 28	Foundations	Updated

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Column Level Encryption (CLE) Enterprise: Administration	On Demand	December 17	Foundations	Updated
Column Level Encryption (CLE) Enterprise: Initial Setup	On Demand	December 17	Foundations	Updated
Column Level Encryption (CLE) Enterprise: Limitations and Considerations	On Demand	December 17	Foundations	Updated
Sales and Order Management (SOM) Bootcamp: Xanadu and Advanced Features	On Demand	December 24	Foundations	New
Configuration Management Database (CMDB) Fundamentals On Demand	On Demand	December 24	Fundamentals	Updated
Configuration Management Database (CMDB) Fundamentals	Instructor-led Training	December 24	Fundamentals	Updated
Hardware Asset Management (HAM) Fundamentals	Instructor-led Training	December 24	Fundamentals	Updated
Vulnerability Response Implementation	Instructor-led Training	December 24	Advanced	Updated
App Engine for ERP Fundamentals (Xanadu)	On Demand	December 24	Foundations	Updated
Event Management Fundamentals	On Demand	December 24	Fundamentals	Updated
Introduction to Cloud Encryption	On Demand	December 24	Foundations	Updated
UI Builder Fundamentals (Xanadu)	On Demand	December 24	Fundamentals	Updated
Application Development Fundamentals On Demand	On Demand	December 24	Fundamentals	Updated
Operational Technology (OT) Change Management Essentials (Xanadu)	On Demand	December 24	Foundations	Updated
Operational Technology (OT) Vulnerability Response Essentials (Xanadu)	On Demand	December 24	Foundations	Updated
Platform Analytics (PA) Fundamentals On Demand	On Demand	December 24	Fundamentals	Updated
Supplier Lifecycle Operations (SLO) Essentials	On Demand	December 24	Foundations	Updated
GRC: Business Continuity Management (BCM) Implementation Assessment Simulator (Xanadu)	Simulator	December 24	Advanced	Updated
Software Asset Management (SAM) Simulator	Simulator	December 24	Fundamentals	Updated
Performance Analytics (PA) Fundamentals On Demand (Japanese)	On Demand	December 24	Fundamentals	Updated

 

Week of December 2, 2024

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Adaptive Authentication Overview (Japanese)	On Demand	October 22	Foundations	Updated
Welcome to ServiceNow (French)	On Demand	October 22	Foundations	Updated
Welcome to ServiceNow (Korean)	On Demand	October 22	Foundations	Updated
Welcome to ServiceNow (German)	On Demand	October 22	Foundations	Updated
GRC: Integrated Risk Management (IRM) Simulator (Xanadu)	On Demand	October 22	Foundations	Updated
Key Management Framework (KMF): Introduction (Japanese)	On Demand	October 22	Foundations	Updated
Secrets Management: Introduction (Japanese)	On Demand	October 22	Foundations	Updated
ServiceNow Security Center (Japanese)	On Demand	October 22	Foundations	Updated
Universal Request (UR) Essentials	On Demand	October 22	Foundations	Updated

Week of October 14, 2024

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Legal Service Delivery (LSD) Essentials (Japanese)	On Demand	October 15	Foundations	Updated
Subscription Management Overview (Japanese)	On Demand	October 15	Foundations	Updated
Virtual Agent Implementation (Japanese)	On Demand	October 15	Foundations	Updated

Week of October 7, 2024

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Application Vulnerability Response: Veracode Integration (On Demand) (Japanese)	On Demand	October 8	Foundations	New
Cloud Cost Management (Japanese)	On Demand	October 8	Foundations	Updated
Cloud Observability Implementation Bootcamp On Demand (Japanese)	On Demand	October 8	Foundations	New
Digital Product Release (DPR) Management Bootcamp On Demand (Japanese)	On Demand	October 8	Foundations	New
GRC: Audit Management Essentials (Japanese	On Demand	October 8	Foundations	Updated
Integrate Service Graph Connector for Microsoft Azure	On Demand	October 8	Foundations	New
Public Sector Digital Services (PSDS) Social Benefits Playbook Implementation Bootcamp	On Demand	October 8	Foundations	Updated
Vulnerability Response: Rapid7 Insight VM Integration (Japanese)	On Demand	October 8	Foundations	New
Vulnerability Response: Shodan Exploit Integration (On Demand) (Japanese)	On Demand	October 8	Foundations	Updated

Week of September 30, 2024

Content Name	Content Type	Go-Live Date	Catalog	Net New or Updated
Get Started with Data Visualizations in Next Experience Dashboards (Japanese)	On Demand	October 1	Foundations	New
Get Started with Late Time Sheet Reporting	On Demand	October 1	Foundations	Updated
Get Started with Platform Analytics Workspace (Japanese)	On Demand	October 1	Foundations	Updated
Introduction to CMDB Workspace (Japanese)	On Demand	October 1	Foundations	Updated
Investment Funding Fundamentals	On Demand	October 1	Foundations	Updated
IT Service Management (ITSM) Simulator	On Demand	October 1	Foundations	New
Operational Technology (OT) Change Management Essentials (Japanese)	On Demand	October 1	Foundations	Updated
Operational Technology (OT) Essentials (Japanese)	On Demand	October 1	Foundations	Updated
Operational Technology (OT) Incident Management (Japanese)	On Demand	October 1	Foundations	New
Operational Technology (OT) Vulnerability Response Essentials (Japanese)	On Demand	October 1	Foundations	New
Software Asset Management (SAM) Simulator (Japanese)	On Demand	October 1	Foundations	Updated
Test Management 2.0 Implementation	On Demand	October 1	Foundations	Updated
Update Visual Task Board Cards	On Demand	October 1	Foundations	Updated