Maintaining your Certified Technical Architect (CTA) Certification


Maintaining your Certified Technical Architect (CTA) Certification

What is the CTA annual maintenance exam? 

Maintaining your CTA certification is a two-step process: passing the annual CTA maintenance exam, as well as having all your prerequisite certifications in current status (CSA, CAD, and 2 CIS disciplines). All those who currently hold the CTA certification are required to complete the maintenance exam.

The CTA maintenance exam is completed in the same window as your annual deltas and the fee for the CTA maintenance exam is included in the annual ServiceNow Certification Maintenance Program fee. For more information on ServiceNow University delta exams, including delta window release schedule dates, see the Completing your Delta exam Knowledge article.

When will my CTA certification status be updated? 

Your CTA certification will display as current after the CTA maintenance exam has been passed. However, if any prerequisite certifications are not current at the close of the Delta window, your CTA certification will be set to expired. 

At the end of the delta window: 

  • If all four prerequisite certifications are current and you passed the CTA maintenance exam, your CTA certification status will be current. Your next maintenance exam window will be the following annual delta window. 
  • If any of the four prerequisite certifications are expired, regardless of whether you passed the CTA maintenance exam, your CTA certification status will expire.  
  • If all four prerequisite certifications are current and you failed the CTA maintenance exam, your CTA certification status will expire.